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Heally vs ZipHealth: Which Is Better?

Head-to-head comparison of Heally and ZipHealth based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Heally scores higher overall in our independent evaluation (64.2/100 vs 59/100), leading on trust & safety, value, product range. ZipHealth comes out ahead on experience, reputation. ZipHealth has the lower entry price (from $20/mo vs $49/mo), so the better value depends on which treatment you need.

64
Heally
Fair

Heally is a San Mateo-based telehealth marketplace offering free consults for branded GLP-1s, compounded longevity drugs (rapamycin, NAD+, sermorelin), hormones and lab testing on a pay-per-refill model.

Visit Heally
59

A high-volume, low-cost generalist telehealth pharmacy platform covering hair loss, ED, and other common prescription needs.

Visit ZipHealth

Score Breakdown

DimensionHeallyZipHealth
Overall Score64.2/100 ✓59/100
Trust & Safety30%56/100 ✓55/100
Value25%72/100 ✓55/100
Experience20%58/10062/100 ✓
Product Range15%82/100 ✓70/100
Reputation10%55/10058/100 ✓

At a Glance

Founded2016—
HeadquartersSan Mateo, CADelray Beach, FL
Publicly tradedNoNo
Treatment categories74
Treatments listed154
Starting price$49/mo$20/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryHeallyZipHealth
Men's Health$115
Enclomiphene
$25–$60
ED Treatment (Sildenafil/Tadalafil)
Women's Health$99
Perimenopause Treatment
$20–$45
UTI Treatment
Primary Care$175
Lab Testing (full panels)
$20–$50
Migraine Treatment (Sumatriptan/Rizatriptan)

Heally

+Free provider consultation and no membership fee; patients pay only when a refill is ordered
+One of the broader longevity menus we track: rapamycin, NAD+ (injection and nasal), sermorelin, glutathione, methylene blue, metformin and acarbose
+Names its medical group (HLY Medical Group PA) and compounding pharmacies (The Pharmacy Hub, Beaker, Red Rock)
−Inconsistent marketing claims: '250,000+ patients' on one page versus 'thousands' on About, and '12,563 reviews' versus 68 on Trustpilot
−25% of Trustpilot reviews are one-star, citing wrong doses shipped, high costs and aggressive renewal outreach
−Weight-loss refills auto-schedule until cancelled, and a card authorization hold is placed about 48 hours before the appointment
Read the full Heally review →

ZipHealth

+Large scale for a generalist telehealth pharmacy platform: 560,000+ customers claimed and one of the higher Trustpilot review volumes in the category (3,700+ reviews, 4.2 average).
+Broad prescription menu spanning hair loss (finasteride), ED, migraine, antiviral, UTI, and other common conditions through a single flat consultation fee.
+Fast, self-service intake flow praised by many reviewers as easy to navigate.
−Reviewers describe automatic subscription renewals with insufficient warning and difficulty canceling — a billing-friction issue distinct from having a subscription model at all.
−Individual medication pricing (including finasteride) is not shown until after intake is completed, limiting upfront price transparency.
−Multiple reviewers report multi-day waits for provider consultations despite marketing an 'express' service.
Read the full ZipHealth review →

Heally vs ZipHealth — FAQ

Is Heally better than ZipHealth?

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Heally scores higher overall in our independent evaluation (64.2/100 vs 59/100), leading on trust & safety, value, product range. ZipHealth comes out ahead on experience, reputation. ZipHealth has the lower entry price (from $20/mo vs $49/mo), so the better value depends on which treatment you need.

Is Heally or ZipHealth cheaper?

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ZipHealth has the lower starting price (from $20/mo vs $49/mo for Heally). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Heally and ZipHealth both offer?

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Both platforms treat Men's Health, Women's Health, Primary Care. Heally covers 7 treatment categories total and ZipHealth covers 4.

Still deciding?

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