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Hello Alpha vs MyDrHank: Which Is Better?

Head-to-head comparison of Hello Alpha and MyDrHank based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Hello Alpha scores higher overall in our independent evaluation (73/100 vs 66.1/100), leading on trust & safety, experience, reputation. MyDrHank comes out ahead on value, product range.

73

Women's-health-focused telehealth membership, physician co-founded, treating 100+ conditions including hair loss and prescription skincare.

Visit Hello Alpha
66

MyDrHank is a pharmacist-founded, pharmacy-owned Nashville telehealth platform selling low-cost generic ED medication, compounded GLP-1s, NAD+, sermorelin, glutathione and hair-loss treatment.

Visit MyDrHank

Score Breakdown

DimensionHello AlphaMyDrHank
Overall Score73/100 ✓66.1/100
Trust & Safety30%75/100 ✓66/100
Value25%74/10076/100 ✓
Experience20%76/100 ✓52/100
Product Range15%65/10074/100 ✓
Reputation10%70/100 ✓58/100

At a Glance

Founded20172018
HeadquartersPalo Alto, CANashville, TN
Publicly tradedNoNo
Treatment categories35
Treatments listed511
Starting price$20/mo$25/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryHello AlphaMyDrHank
Hair Loss$40
Oral Hair Loss Medication
$30–$75
Hair Loss (finasteride, minoxidil, 3-in-1 combo)

Hello Alpha

+Physician co-founded (Dr. Mary Jacobson, MD), with over 8,300 Trustpilot reviews averaging 4.3/5 and roughly 81% of recent reviews at 5 stars
+Membership tiers as low as $29/month, with medications priced and shipped separately, across 100+ treatable conditions spanning women's health, hair loss, and dermatology
+Fast provider response times reported by patients, with straightforward online intake
−Intake questionnaires described by some patients as repetitive across visit types
−Some patients report slow follow-up on missing shipments or refill requests
−Support responsiveness is inconsistent for account-access issues, per patient reports
Read the full Hello Alpha review →

MyDrHank

+Pharmacy-owned model: Dr. Hank, LLC is a licensed Nashville pharmacy (NPI 1518520717), founded by a practicing pharmacist
+Among the cheapest ED generics in telehealth: sildenafil from $25/month and tadalafil from $30/month on 6-month plans, consult included
+Published GLP-1 pricing (compounded semaglutide from $178/month, tirzepatide from $240/month on annual plans), including oral tablet options
−Trustpilot 2.7/5 on 10 reviews (60% one-star) citing ineffective troches, an unwanted-shipment dispute and a rude clinician, with no company replies
−Lowest advertised prices require 6- or 12-month prepayment; monthly plans cost 30–45% more
−Inconsistent price messaging across landing pages (e.g. glutathione 'from $77', '$103' and '$149' in different places)
Read the full MyDrHank review →

Hello Alpha vs MyDrHank — FAQ

Is Hello Alpha better than MyDrHank?

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Hello Alpha scores higher overall in our independent evaluation (73/100 vs 66.1/100), leading on trust & safety, experience, reputation. MyDrHank comes out ahead on value, product range.

Is Hello Alpha or MyDrHank cheaper?

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Hello Alpha has the lower starting price (from $20/mo vs $25/mo for MyDrHank). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Hello Alpha and MyDrHank both offer?

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Both platforms treat Hair Loss. Hello Alpha covers 3 treatment categories total and MyDrHank covers 5.

Still deciding?

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