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Hello Alpha vs Nu Image Medical: Which Is Better?

Head-to-head comparison of Hello Alpha and Nu Image Medical based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Hello Alpha scores higher overall in our independent evaluation (73/100 vs 70.5/100), leading on trust & safety, experience. Nu Image Medical comes out ahead on product range. Nu Image Medical has the lower entry price (from $3/mo vs $20/mo), so the better value depends on which treatment you need.

Hello Alpha

Good

Women's-health-focused telehealth membership, physician co-founded, treating 100+ conditions including hair loss and prescription skincare.

Visit Hello Alpha

Nu Image Medical

Good

Nu Image Medical is a Tampa-based cash-pay telehealth veteran (founded 2004, online since 2008) with a wide compounded catalog spanning GLP-1s, testosterone, peptides, and men's and women's sexual health.

Visit Nu Image Medical

Score Breakdown

Dimension	Hello Alpha	Nu Image Medical
Overall Score	73/100 ✓	70.5/100
Trust & Safety30%	75/100 ✓	66/100
Value25%	74/100	74/100
Experience20%	76/100 ✓	62/100
Product Range15%	65/100	85/100 ✓
Reputation10%	70/100	70/100

At a Glance

Founded	2017	2004
Headquarters	Palo Alto, CA	Tampa, FL
Publicly traded	No	No
Treatment categories	3	7
Treatments listed	5	11
Starting price	$20/mo	$3/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

Category	Hello Alpha	Nu Image Medical
Women's Health	$29 Basic Membership	$84 Women's Sexual Health (compounded gel / estradiol vaginal cream)
Hair Loss	$40 Oral Hair Loss Medication	$56–$67 Hair Loss (spray / cream)

Hello Alpha

+Physician co-founded (Dr. Mary Jacobson, MD), with over 8,300 Trustpilot reviews averaging 4.3/5 and roughly 81% of recent reviews at 5 stars

+Membership tiers as low as $29/month, with medications priced and shipped separately, across 100+ treatable conditions spanning women's health, hair loss, and dermatology

+Fast provider response times reported by patients, with straightforward online intake

−Intake questionnaires described by some patients as repetitive across visit types

−Some patients report slow follow-up on missing shipments or refill requests

−Support responsiveness is inconsistent for account-access issues, per patient reports

Read the full Hello Alpha review →

Nu Image Medical

+Roughly 18 years of continuous online operation, far longer than most competitors in the category

+Low entry pricing published on-site: semaglutide from $99/mo (12-month supply), ED tablets from $3, enclomiphene from $80/mo

+One of the widest catalogs reviewed, spanning GLP-1s, testosterone, peptides, NAD+, hair loss, and women's sexual health (Addyi, estradiol cream, compounded gel)

−Strict all-sales-final policy with no refunds except for damaged product, plus explicit chargeback-contest language

−Headline GLP-1 price requires buying a 12-month supply; shorter-term pricing isn't shown before enrollment

−Reviewers report provider replies taking 6–8 days and little proactive follow-up

Read the full Nu Image Medical review →

Hello Alpha vs Nu Image Medical — FAQ

Is Hello Alpha better than Nu Image Medical?

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Is Hello Alpha or Nu Image Medical cheaper?

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Nu Image Medical has the lower starting price (from $3/mo vs $20/mo for Hello Alpha). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Hello Alpha and Nu Image Medical both offer?

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Both platforms treat Women's Health, Hair Loss. Hello Alpha covers 3 treatment categories total and Nu Image Medical covers 7.

Still deciding?

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