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Hello Alpha vs Pallas Health: Which Is Better?

Head-to-head comparison of Hello Alpha and Pallas Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Hello Alpha scores higher overall in our independent evaluation (73/100 vs 65.7/100), leading on trust & safety, value, experience, reputation. Pallas Health comes out ahead on product range.

Women's-health-focused telehealth membership, physician co-founded, treating 100+ conditions including hair loss and prescription skincare.

Visit Hello Alpha

Pallas Health is a July 2026-launched telehealth platform offering compounded and branded GLP-1s, longevity peptides, women's HRT, ED and prescription skincare, with unusually detailed compliance disclosures.

Visit Pallas Health

Score Breakdown

DimensionHello AlphaPallas Health
Overall Score73/100 ✓65.7/100
Trust & Safety30%75/100 ✓66/100
Value25%74/100 ✓70/100
Experience20%76/100 ✓58/100
Product Range15%65/10080/100 ✓
Reputation10%70/100 ✓48/100

At a Glance

Founded20172026
HeadquartersPalo Alto, CANewark, DE
Publicly tradedNoNo
Treatment categories36
Treatments listed512
Starting price$20/mo$60/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryHello AlphaPallas Health
Women's Health$29
Basic Membership
—
Dermatology$20–$40
Rx Acne / Skincare (Tretinoin)
$75
Compounded Prescription Skincare

Hello Alpha

+Physician co-founded (Dr. Mary Jacobson, MD), with over 8,300 Trustpilot reviews averaging 4.3/5 and roughly 81% of recent reviews at 5 stars
+Membership tiers as low as $29/month, with medications priced and shipped separately, across 100+ treatable conditions spanning women's health, hair loss, and dermatology
+Fast provider response times reported by patients, with straightforward online intake
−Intake questionnaires described by some patients as repetitive across visit types
−Some patients report slow follow-up on missing shipments or refill requests
−Support responsiveness is inconsistent for account-access issues, per patient reports
Read the full Hello Alpha review →

Pallas Health

+Detailed clinical-disclosure page names the operating entity, provider network (Lion MD), dispensing pharmacies and state-by-state visit rules
+Prices published for every product, including branded options (Wegovy pill, Foundayo, pens at cash rates)
+Broad catalog for a new entrant: compounded and branded GLP-1s, NAD+, sermorelin, glutathione, women's HRT, ED and prescription skincare
−Launched July 2026 with no public patient reviews, so service quality is unproven
−Billed every 4 weeks (13 charges a year); the $239 semaglutide renewal is well above the $139 first month
−A real-time video visit is required in 7 states plus DC, which adds friction for those patients
Read the full Pallas Health review →

Hello Alpha vs Pallas Health — FAQ

Is Hello Alpha better than Pallas Health?

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Hello Alpha scores higher overall in our independent evaluation (73/100 vs 65.7/100), leading on trust & safety, value, experience, reputation. Pallas Health comes out ahead on product range.

Is Hello Alpha or Pallas Health cheaper?

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Hello Alpha has the lower starting price (from $20/mo vs $60/mo for Pallas Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Hello Alpha and Pallas Health both offer?

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Both platforms treat Women's Health, Dermatology. Hello Alpha covers 3 treatment categories total and Pallas Health covers 6.

Still deciding?