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Hello Alpha vs ProlongMD: Which Is Better?

Head-to-head comparison of Hello Alpha and ProlongMD based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Hello Alpha scores higher overall in our independent evaluation (73/100 vs 60.1/100), leading on trust & safety, experience, reputation. ProlongMD comes out ahead on product range.

73

Women's-health-focused telehealth membership, physician co-founded, treating 100+ conditions including hair loss and prescription skincare.

Visit Hello Alpha
60

Small, veteran-owned cash-pay telehealth practice offering compounded GLP-1s, TRT, enclomiphene, women's hormones, ED, hair loss and peptides after a $79 video consult.

Visit ProlongMD

Score Breakdown

DimensionHello AlphaProlongMD
Overall Score73/100 ✓60.1/100
Trust & Safety30%75/100 ✓52/100
Value25%74/10074/100
Experience20%76/100 ✓55/100
Product Range15%65/10070/100 ✓
Reputation10%70/100 ✓45/100

At a Glance

Founded20172025
HeadquartersPalo Alto, CAPhoenix, AZ
Publicly tradedNoNo
Treatment categories38
Treatments listed513
Starting price$20/mo$25/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryHello AlphaProlongMD
Women's Health$29
Basic Membership
$33
Progesterone (oral)
Hair Loss$40
Oral Hair Loss Medication
$25
Oral Finasteride 5 mg

Hello Alpha

+Physician co-founded (Dr. Mary Jacobson, MD), with over 8,300 Trustpilot reviews averaging 4.3/5 and roughly 81% of recent reviews at 5 stars
+Membership tiers as low as $29/month, with medications priced and shipped separately, across 100+ treatable conditions spanning women's health, hair loss, and dermatology
+Fast provider response times reported by patients, with straightforward online intake
−Intake questionnaires described by some patients as repetitive across visit types
−Some patients report slow follow-up on missing shipments or refill requests
−Support responsiveness is inconsistent for account-access issues, per patient reports
Read the full Hello Alpha review →

ProlongMD

+Low published prices: compounded semaglutide/B12 from $99/mo and tirzepatide/B12 from $149/mo, with no membership fee
+$79 video consult is credited toward the first treatment purchase, and a written price-match policy covers comparable injectable programs
+Names its prescribing clinicians (two physicians, two nurse practitioners) and runs synchronous video visits
−Sells BPC-157/TB-500 and GHK-Cu/BPC-157/KPV/TB-500 'peptide blends', compounds the FDA has flagged for safety concerns and which have no approved drug form
−Dispensing pharmacies are not named, and the states served are not published (visible reviews come only from TX and CO)
−Very new (LLC formed August 2025) with no independent review footprint; several on-site star ratings have no review text
Read the full ProlongMD review →

Hello Alpha vs ProlongMD — FAQ

Is Hello Alpha better than ProlongMD?

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Hello Alpha scores higher overall in our independent evaluation (73/100 vs 60.1/100), leading on trust & safety, experience, reputation. ProlongMD comes out ahead on product range.

Is Hello Alpha or ProlongMD cheaper?

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Hello Alpha has the lower starting price (from $20/mo vs $25/mo for ProlongMD). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Hello Alpha and ProlongMD both offer?

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Both platforms treat Women's Health, Hair Loss. Hello Alpha covers 3 treatment categories total and ProlongMD covers 8.

Still deciding?

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