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Hello Alpha vs RxSpan MD: Which Is Better?

Head-to-head comparison of Hello Alpha and RxSpan MD based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Hello Alpha scores higher overall in our independent evaluation (73/100 vs 59.1/100), leading on trust & safety, value, experience, reputation. RxSpan MD comes out ahead on product range.

73

Women's-health-focused telehealth membership, physician co-founded, treating 100+ conditions including hair loss and prescription skincare.

Visit Hello Alpha
59

RxSpan MD is a Beverly Hills telehealth practice founded by a plastic surgeon, offering compounded and branded GLP-1s, longevity peptides, hair-loss and ED treatment.

Visit RxSpan MD

Score Breakdown

DimensionHello AlphaRxSpan MD
Overall Score73/100 ✓59.1/100
Trust & Safety30%75/100 ✓60/100
Value25%74/100 ✓58/100
Experience20%76/100 ✓52/100
Product Range15%65/10078/100 ✓
Reputation10%70/100 ✓45/100

At a Glance

Founded20172026
HeadquartersPalo Alto, CABeverly Hills, CA
Publicly tradedNoNo
Treatment categories34
Treatments listed59
Starting price$20/mo$30/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryHello AlphaRxSpan MD
Hair Loss$40
Oral Hair Loss Medication
$30–$80
Hair Loss (oral minoxidil, finasteride/minoxidil, dutasteride)

Hello Alpha

+Physician co-founded (Dr. Mary Jacobson, MD), with over 8,300 Trustpilot reviews averaging 4.3/5 and roughly 81% of recent reviews at 5 stars
+Membership tiers as low as $29/month, with medications priced and shipped separately, across 100+ treatable conditions spanning women's health, hair loss, and dermatology
+Fast provider response times reported by patients, with straightforward online intake
−Intake questionnaires described by some patients as repetitive across visit types
−Some patients report slow follow-up on missing shipments or refill requests
−Support responsiveness is inconsistent for account-access issues, per patient reports
Read the full Hello Alpha review →

RxSpan MD

+Physician-founded practice with a named founder and a stated Beverly Hills address
+Offers both compounded (injection and oral) and branded GLP-1s, including cash-pay Zepbound listed at $500
+Third-party coverage reports named 503A pharmacy partners and free expedited shipping
−Compounded prices aren't visible on the public site; its product catalog failed to load during our research
−Brand-stated first-month prices ($249 semaglutide, $329 tirzepatide) are above peer averages, and renewal pricing is not published
−Site configuration shows an $80 initial visit fee that is not prominently disclosed
Read the full RxSpan MD review →

Hello Alpha vs RxSpan MD — FAQ

Is Hello Alpha better than RxSpan MD?

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Hello Alpha scores higher overall in our independent evaluation (73/100 vs 59.1/100), leading on trust & safety, value, experience, reputation. RxSpan MD comes out ahead on product range.

Is Hello Alpha or RxSpan MD cheaper?

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Hello Alpha has the lower starting price (from $20/mo vs $30/mo for RxSpan MD). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Hello Alpha and RxSpan MD both offer?

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Both platforms treat Hair Loss. Hello Alpha covers 3 treatment categories total and RxSpan MD covers 4.

Still deciding?

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