Home›Compare›Hello Alpha vs Teladoc Health

Hello Alpha vs Teladoc Health: Which Is Better?

Head-to-head comparison of Hello Alpha and Teladoc Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 73/100), leading on trust & safety, experience, product range, reputation. Hello Alpha comes out ahead on value. Hello Alpha has the lower entry price (from $20/mo vs $89/mo), so the better value depends on which treatment you need.

73

Women's-health-focused telehealth membership, physician co-founded, treating 100+ conditions including hair loss and prescription skincare.

Visit Hello Alpha
80

Teladoc Health is the largest publicly traded telehealth provider in the US, offering 24/7 general medical, mental health, dermatology, and nutrition visits on a self-pay or insurance basis.

Visit Teladoc Health

Score Breakdown

DimensionHello AlphaTeladoc Health
Overall Score73/10079.9/100 ✓
Trust & Safety30%75/10088/100 ✓
Value25%74/100 ✓68/100
Experience20%76/10088/100 ✓
Product Range15%65/10078/100 ✓
Reputation10%70/10072/100 ✓

At a Glance

Founded20172002
HeadquartersPalo Alto, CAPurchase, NY
Publicly tradedNoYes (TDOC)
Treatment categories33
Treatments listed53
Starting price$20/mo$89/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryHello AlphaTeladoc Health
Dermatology$20–$40
Rx Acne / Skincare (Tretinoin)
$89
Dermatology Photo Review

Hello Alpha

+Physician co-founded (Dr. Mary Jacobson, MD), with over 8,300 Trustpilot reviews averaging 4.3/5 and roughly 81% of recent reviews at 5 stars
+Membership tiers as low as $29/month, with medications priced and shipped separately, across 100+ treatable conditions spanning women's health, hair loss, and dermatology
+Fast provider response times reported by patients, with straightforward online intake
−Intake questionnaires described by some patients as repetitive across visit types
−Some patients report slow follow-up on missing shipments or refill requests
−Support responsiveness is inconsistent for account-access issues, per patient reports
Read the full Hello Alpha review →

Teladoc Health

+Largest and most-reviewed telehealth brand in the US, with a 4.7-star Trustpilot average across 47,000+ reviews
+Transparent flat self-pay pricing for 24/7 care, mental health, dermatology, and nutrition visits
+Deep clinician bench drives consistently short wait times and high care-quality marks
−Primary care and chronic condition management are not available self-pay, a significant gap for uninsured patients wanting ongoing care
−Self-pay pricing ($89-$119/visit) runs higher than several async-consult competitors for comparable conditions
−Some reviewers describe individual clinicians as dismissive, with prescription timing varying by provider
Read the full Teladoc Health review →

Hello Alpha vs Teladoc Health — FAQ

Is Hello Alpha better than Teladoc Health?

▾

Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 73/100), leading on trust & safety, experience, product range, reputation. Hello Alpha comes out ahead on value. Hello Alpha has the lower entry price (from $20/mo vs $89/mo), so the better value depends on which treatment you need.

Is Hello Alpha or Teladoc Health cheaper?

▾

Hello Alpha has the lower starting price (from $20/mo vs $89/mo for Teladoc Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Hello Alpha and Teladoc Health both offer?

▾

Both platforms treat Dermatology. Hello Alpha covers 3 treatment categories total and Teladoc Health covers 3.

Still deciding?

Hello Alpha alternativesTeladoc Health alternativesTake the Match Quiz