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Hello Alpha vs TelyRx: Which Is Better?

Head-to-head comparison of Hello Alpha and TelyRx based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Hello Alpha scores higher overall in our independent evaluation (73/100 vs 72.3/100), leading on trust & safety, value, experience, reputation. TelyRx comes out ahead on product range.

73

Women's-health-focused telehealth membership, physician co-founded, treating 100+ conditions including hair loss and prescription skincare.

Visit Hello Alpha
72
TelyRx
Good

TelyRx is a publicly listed online pharmacy platform where patients choose from 500+ generic and branded medications and pay a one-time $22 provider-review fee for an asynchronous prescription from an independent, state-licensed clinician.

Visit TelyRx

Score Breakdown

DimensionHello AlphaTelyRx
Overall Score73/100 ✓72.3/100
Trust & Safety30%75/100 ✓70/100
Value25%74/100 ✓72/100
Experience20%76/100 ✓74/100
Product Range15%65/10080/100 ✓
Reputation10%70/100 ✓65/100

At a Glance

Founded2017—
HeadquartersPalo Alto, CAClearwater, FL
Publicly tradedNoYes (TSX: TELY)
Treatment categories37
Treatments listed59
Starting price$20/mo$22.99/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryHello AlphaTelyRx
Women's Health$29
Basic Membership
$22.99–$139.99
Birth Control Pills (generic)
Hair Loss$40
Oral Hair Loss Medication
$26.99–$179.99
Finasteride
Dermatology$20–$40
Rx Acne / Skincare (Tretinoin)
—

Hello Alpha

+Physician co-founded (Dr. Mary Jacobson, MD), with over 8,300 Trustpilot reviews averaging 4.3/5 and roughly 81% of recent reviews at 5 stars
+Membership tiers as low as $29/month, with medications priced and shipped separately, across 100+ treatable conditions spanning women's health, hair loss, and dermatology
+Fast provider response times reported by patients, with straightforward online intake
−Intake questionnaires described by some patients as repetitive across visit types
−Some patients report slow follow-up on missing shipments or refill requests
−Support responsiveness is inconsistent for account-access issues, per patient reports
Read the full Hello Alpha review →

TelyRx

+Every catalog price is visible before signup; the only clinical fee is a one-time $22 provider review
+Owns its licensed retail pharmacies, so fulfilment and pharmacist support stay in-house
+Very broad catalog (500+ medications) that includes chronic-condition generics such as lisinopril, albuterol and metformin, plus birth control, ED and hair loss
−Branded GLP-1s are priced near list (Wegovy from $1,399.99), well above manufacturer self-pay programs
−Prescribing is questionnaire-only and done by independent providers, with no ongoing clinical relationship
−Recurring complaints about shipping delays and refills charged without the patient's authorization
Read the full TelyRx review →

Hello Alpha vs TelyRx — FAQ

Is Hello Alpha better than TelyRx?

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Hello Alpha scores higher overall in our independent evaluation (73/100 vs 72.3/100), leading on trust & safety, value, experience, reputation. TelyRx comes out ahead on product range.

Is Hello Alpha or TelyRx cheaper?

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Hello Alpha has the lower starting price (from $20/mo vs $22.99/mo for TelyRx). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Hello Alpha and TelyRx both offer?

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Both platforms treat Women's Health, Hair Loss, Dermatology. Hello Alpha covers 3 treatment categories total and TelyRx covers 7.

Still deciding?

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