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Hims & Hers vs myLAB Box: Which Is Better?

Head-to-head comparison of Hims & Hers and myLAB Box based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Hims & Hers scores higher overall in our independent evaluation (77.5/100 vs 59.7/100), leading on trust & safety, value, experience, product range, reputation.

78
Hims & Hers
Very Good

The largest publicly traded D2C telehealth platform, offering treatments across hair loss, ED, mental health, skincare, and weight loss.

Visit Hims & Hers
60

At-home lab testing company selling mail-in STD panels and wellness/fertility tests, with a free physician consultation and local-pharmacy prescription for positive results.

Visit myLAB Box

Score Breakdown

DimensionHims & HersmyLAB Box
Overall Score77.5/100 ✓59.7/100
Trust & Safety30%75/100 ✓64/100
Value25%70/100 ✓62/100
Experience20%85/100 ✓52/100
Product Range15%90/100 ✓60/100
Reputation10%70/100 ✓56/100

At a Glance

Founded20172014
HeadquartersSan Francisco, CALos Angeles, CA
Publicly tradedYes (HIMS)No
Treatment categories73
Treatments listed114
Starting price$11/mo$99/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryHims & HersmyLAB Box
Women's Health—$259
Women's Health + Fertility Test
Sexual Health$11–$44
Tadalafil (generic Cialis)
$209
Uber Box (8-Panel STD Test)

Hims & Hers

+Widest treatment category coverage of any D2C telehealth brand
+Vertically integrated pharmacy keeps costs down and shipping fast
+Publicly traded with transparent financials
−Compounded GLP-1 programs being phased out after Novo Nordisk deal
−Subscription auto-renewal complaints common on Reddit
−Customer support response times vary
Read the full Hims & Hers review →

myLAB Box

+Per-test prices are published openly without an account or intake form
+Positive STD results include a free phone consult with a physician licensed in the customer's state, who can prescribe to a local pharmacy
+Broad catalog (50+ tests) including multi-infection panels up to 14 pathogens (HIV, syphilis, herpes, HPV, Mycoplasma genitalium)
−Recurring Trustpilot complaints about results arriving well after the advertised turnaround, in some cases weeks
−No refunds once samples reach the lab, including when customers cite processing delays
−Comprehensive panels are expensive (14-panel Total Box $379-$409) relative to in-person clinic testing
Read the full myLAB Box review →

Hims & Hers vs myLAB Box — FAQ

Is Hims & Hers better than myLAB Box?

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Hims & Hers scores higher overall in our independent evaluation (77.5/100 vs 59.7/100), leading on trust & safety, value, experience, product range, reputation.

Is Hims & Hers or myLAB Box cheaper?

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Hims & Hers has the lower starting price (from $11/mo vs $99/mo for myLAB Box). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Hims & Hers and myLAB Box both offer?

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Both platforms treat Women's Health, Sexual Health. Hims & Hers covers 7 treatment categories total and myLAB Box covers 3.

Still deciding?

Hims & Hers alternativesmyLAB Box alternativesTake the Match Quiz