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Klarity Health vs Lemonaid Health: Which Is Better?

Head-to-head comparison of Klarity Health and Lemonaid Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Lemonaid Health scores higher overall in our independent evaluation (66.1/100 vs 57.2/100), leading on trust & safety, value, experience, product range.

57

Klarity Health is a telehealth marketplace connecting patients to independent providers across mental health, weight loss, and primary care, with Trustpilot sentiment weighed down by billing and refund complaints.

Visit Klarity Health
66

A long-running, broad-scope telehealth generalist now operating under new nonprofit ownership following 23andMe's 2025 bankruptcy.

Visit Lemonaid Health

Score Breakdown

DimensionKlarity HealthLemonaid Health
Overall Score57.2/10066.1/100 ✓
Trust & Safety30%55/10062/100 ✓
Value25%50/10068/100 ✓
Experience20%55/10065/100 ✓
Product Range15%78/10080/100 ✓
Reputation10%55/10055/100

At a Glance

Founded20202013
HeadquartersSan Mateo, CASan Francisco, CA
Publicly tradedNoNo
Treatment categories34
Treatments listed35
Starting price$49/mo$10/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryKlarity HealthLemonaid Health
Primary Care$49
General Telehealth Visit (site-wide)
$25–$49
Primary Care Visit (Common Conditions)
Weight Loss / GLP-1$49–$150
Weight Loss Consultation
$129–$399
GLP-1 Weight Loss Program

Klarity Health

+Very broad marketplace reach — 500+ specialties, 2,000+ providers, and coverage in all 50 states
+Low advertised entry price ($49 self-pay, $51 for ADHD initial visit) with broad insurance acceptance (400+ plans)
+Appointments generally available within 24 hours
−Prescribes Schedule II-V controlled substances via telehealth, which depends on DEA telemedicine flexibilities currently extended only through 2026-12-31 — a future rule change could disrupt care continuity
−Independent Trustpilot rating (3.8/5, 574 reviews) is notably weaker than the platform's own marketing statistics, with recurring surprise-charge and refund-refusal complaints
−Cancellation fees reported as high as $120, sometimes charged despite a week's advance notice
Read the full Klarity Health review →

Lemonaid Health

+Broad national telehealth generalist spanning sexual health, weight loss, hair loss, mental health, women's health and primary care under one account.
+Low-friction ED pricing: a single $25 consult covers up to 12 refills, with generic medication priced from $2/pill.
+More than a decade of operating history (founded 2013) with an established patient base and four regional medical groups providing licensed physician coverage.
−Ownership in flux: 23andMe acquired Lemonaid for roughly $400M in 2021, then filed for bankruptcy in 2025 and sold it to nonprofit TTAM Research Institute for approximately $10M — patients have no visibility into whether care continuity, medical staffing, or data handling changed under the new owner.
−Full pricing for most services beyond the advertised ED and GLP-1 offers is not published and only appears after intake.
−Trustpilot reviews cite inconsistent provider conduct, including reports of rude or dismissive clinicians and at least one unexplained prescription refusal for a long-term patient.
Read the full Lemonaid Health review →

Klarity Health vs Lemonaid Health — FAQ

Is Klarity Health better than Lemonaid Health?

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Lemonaid Health scores higher overall in our independent evaluation (66.1/100 vs 57.2/100), leading on trust & safety, value, experience, product range.

Is Klarity Health or Lemonaid Health cheaper?

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Lemonaid Health has the lower starting price (from $10/mo vs $49/mo for Klarity Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Klarity Health and Lemonaid Health both offer?

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Both platforms treat Primary Care, Weight Loss / GLP-1. Klarity Health covers 3 treatment categories total and Lemonaid Health covers 4.

Still deciding?

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