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Klarity Health vs ProlongMD: Which Is Better?

Head-to-head comparison of Klarity Health and ProlongMD based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

ProlongMD scores higher overall in our independent evaluation (60.1/100 vs 57.2/100), leading on value. Klarity Health comes out ahead on trust & safety, product range, reputation.

57

Klarity Health is a telehealth marketplace connecting patients to independent providers across mental health, weight loss, and primary care, with Trustpilot sentiment weighed down by billing and refund complaints.

Visit Klarity Health
60

Small, veteran-owned cash-pay telehealth practice offering compounded GLP-1s, TRT, enclomiphene, women's hormones, ED, hair loss and peptides after a $79 video consult.

Visit ProlongMD

Score Breakdown

DimensionKlarity HealthProlongMD
Overall Score57.2/10060.1/100 ✓
Trust & Safety30%55/100 ✓52/100
Value25%50/10074/100 ✓
Experience20%55/10055/100
Product Range15%78/100 ✓70/100
Reputation10%55/100 ✓45/100

At a Glance

Founded20202025
HeadquartersSan Mateo, CAPhoenix, AZ
Publicly tradedNoNo
Treatment categories38
Treatments listed313
Starting price$49/mo$25/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryKlarity HealthProlongMD
Primary Care$49
General Telehealth Visit (site-wide)
$79
Consultation (30-min video, credited toward treatment)
Weight Loss / GLP-1$49–$150
Weight Loss Consultation
$99–$119
Compounded Semaglutide/B12

Klarity Health

+Very broad marketplace reach — 500+ specialties, 2,000+ providers, and coverage in all 50 states
+Low advertised entry price ($49 self-pay, $51 for ADHD initial visit) with broad insurance acceptance (400+ plans)
+Appointments generally available within 24 hours
−Prescribes Schedule II-V controlled substances via telehealth, which depends on DEA telemedicine flexibilities currently extended only through 2026-12-31 — a future rule change could disrupt care continuity
−Independent Trustpilot rating (3.8/5, 574 reviews) is notably weaker than the platform's own marketing statistics, with recurring surprise-charge and refund-refusal complaints
−Cancellation fees reported as high as $120, sometimes charged despite a week's advance notice
Read the full Klarity Health review →

ProlongMD

+Low published prices: compounded semaglutide/B12 from $99/mo and tirzepatide/B12 from $149/mo, with no membership fee
+$79 video consult is credited toward the first treatment purchase, and a written price-match policy covers comparable injectable programs
+Names its prescribing clinicians (two physicians, two nurse practitioners) and runs synchronous video visits
−Sells BPC-157/TB-500 and GHK-Cu/BPC-157/KPV/TB-500 'peptide blends', compounds the FDA has flagged for safety concerns and which have no approved drug form
−Dispensing pharmacies are not named, and the states served are not published (visible reviews come only from TX and CO)
−Very new (LLC formed August 2025) with no independent review footprint; several on-site star ratings have no review text
Read the full ProlongMD review →

Klarity Health vs ProlongMD — FAQ

Is Klarity Health better than ProlongMD?

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ProlongMD scores higher overall in our independent evaluation (60.1/100 vs 57.2/100), leading on value. Klarity Health comes out ahead on trust & safety, product range, reputation.

Is Klarity Health or ProlongMD cheaper?

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ProlongMD has the lower starting price (from $25/mo vs $49/mo for Klarity Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Klarity Health and ProlongMD both offer?

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Both platforms treat Primary Care, Weight Loss / GLP-1. Klarity Health covers 3 treatment categories total and ProlongMD covers 8.

Still deciding?

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