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Klarity Health vs Ria Health: Which Is Better?

Head-to-head comparison of Klarity Health and Ria Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Ria Health scores higher overall in our independent evaluation (64.1/100 vs 57.2/100), leading on trust & safety, value, experience, reputation. Klarity Health comes out ahead on product range. Klarity Health has the lower entry price (from $49/mo vs $200/mo), so the better value depends on which treatment you need.

Klarity Health is a telehealth marketplace connecting patients to independent providers across mental health, weight loss, and primary care, with Trustpilot sentiment weighed down by billing and refund complaints.

Visit Klarity Health

Ria Health is a San Francisco-based, Joint Commission-accredited online alcohol-treatment program combining medication (naltrexone, acamprosate and off-label options), recovery coaching and a Bluetooth breathalyzer, billed mainly through insurance.

Visit Ria Health

Score Breakdown

DimensionKlarity HealthRia Health
Overall Score57.2/10064.1/100 ✓
Trust & Safety30%55/10068/100 ✓
Value25%50/10058/100 ✓
Experience20%55/10064/100 ✓
Product Range15%78/100 ✓68/100
Reputation10%55/10062/100 ✓

At a Glance

Founded2020—
HeadquartersSan Mateo, CASan Francisco, CA
Publicly tradedNoNo
Treatment categories31
Treatments listed31
Starting price$49/mo$200/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryKlarity HealthRia Health
Mental Health$51
ADHD Initial Evaluation
$200–$400
Alcohol Treatment Program (medication + coaching + breathalyzer)

Klarity Health

+Very broad marketplace reach — 500+ specialties, 2,000+ providers, and coverage in all 50 states
+Low advertised entry price ($49 self-pay, $51 for ADHD initial visit) with broad insurance acceptance (400+ plans)
+Appointments generally available within 24 hours
−Prescribes Schedule II-V controlled substances via telehealth, which depends on DEA telemedicine flexibilities currently extended only through 2026-12-31 — a future rule change could disrupt care continuity
−Independent Trustpilot rating (3.8/5, 574 reviews) is notably weaker than the platform's own marketing statistics, with recurring surprise-charge and refund-refusal complaints
−Cancellation fees reported as high as $120, sometimes charged despite a week's advance notice
Read the full Klarity Health review →

Ria Health

+Widest medication menu among online alcohol programs reviewed: naltrexone, acamprosate, topiramate, baclofen, gabapentin
+Bundles recovery coaching and a Bluetooth breathalyzer (shipped at no extra charge) with medical management
+In-network with several major insurers (Anthem/BCBS, UnitedHealthcare/Optum, Carelon, select Medicare Advantage); Joint Commission accreditation displayed
−Self-pay price is not published; requires a sales/intake call to learn cost
−17% of Trustpilot reviews are 1-star, citing charges after cancellation and insurance confusion; company responds to only ~26% of negative reviews
−Reports of missed appointments and onboarding communication gaps
Read the full Ria Health review →

Klarity Health vs Ria Health — FAQ

Is Klarity Health better than Ria Health?

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Ria Health scores higher overall in our independent evaluation (64.1/100 vs 57.2/100), leading on trust & safety, value, experience, reputation. Klarity Health comes out ahead on product range. Klarity Health has the lower entry price (from $49/mo vs $200/mo), so the better value depends on which treatment you need.

Is Klarity Health or Ria Health cheaper?

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Klarity Health has the lower starting price (from $49/mo vs $200/mo for Ria Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Klarity Health and Ria Health both offer?

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Both platforms treat Mental Health. Klarity Health covers 3 treatment categories total and Ria Health covers 1.

Still deciding?