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Klarity Health vs Talkspace: Which Is Better?

Head-to-head comparison of Klarity Health and Talkspace based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Talkspace scores higher overall in our independent evaluation (75.4/100 vs 57.2/100), leading on trust & safety, value, experience, reputation. Klarity Health comes out ahead on product range. Klarity Health has the lower entry price (from $49/mo vs $175/mo), so the better value depends on which treatment you need.

57

Klarity Health is a telehealth marketplace connecting patients to independent providers across mental health, weight loss, and primary care, with Trustpilot sentiment weighed down by billing and refund complaints.

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75
Talkspace
Very Good

Talkspace is a publicly traded (NASDAQ: TALK) telehealth platform offering online therapy and psychiatry, notable among prescribers for declining to prescribe controlled substances.

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Score Breakdown

DimensionKlarity HealthTalkspace
Overall Score57.2/10075.4/100 ✓
Trust & Safety30%55/10080/100 ✓
Value25%50/10070/100 ✓
Experience20%55/10078/100 ✓
Product Range15%78/100 ✓72/100
Reputation10%55/10075/100 ✓

At a Glance

Founded20202012
HeadquartersSan Mateo, CANew York, NY
Publicly tradedNoYes (TALK)
Treatment categories31
Treatments listed32
Starting price$49/mo$175/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryKlarity HealthTalkspace
Mental Health$51
ADHD Initial Evaluation
$175
Psychiatry Follow-Up (Medication Management)

Klarity Health

+Very broad marketplace reach — 500+ specialties, 2,000+ providers, and coverage in all 50 states
+Low advertised entry price ($49 self-pay, $51 for ADHD initial visit) with broad insurance acceptance (400+ plans)
+Appointments generally available within 24 hours
−Prescribes Schedule II-V controlled substances via telehealth, which depends on DEA telemedicine flexibilities currently extended only through 2026-12-31 — a future rule change could disrupt care continuity
−Independent Trustpilot rating (3.8/5, 574 reviews) is notably weaker than the platform's own marketing statistics, with recurring surprise-charge and refund-refusal complaints
−Cancellation fees reported as high as $120, sometimes charged despite a week's advance notice
Read the full Klarity Health review →

Talkspace

+Does not prescribe controlled substances, eliminating DEA telemedicine-flexibility exposure that affects most psychiatry peers
+In-network with major insurers including Cigna, Aetna, and Optum, with copays as low as $0
+Strong Trustpilot sentiment (4.4/5, 2,388 reviews) concentrated on therapist and prescriber quality
−Self-pay pricing ($299 initial, $175/follow-up) is high relative to cash-pay peers for patients without insurance
−Recurring Trustpilot complaints about billing and cancellation-fee enforcement (one reviewer cited a $125 charge for cancelling 54 minutes before an appointment)
−Non-controlled formulary means patients needing stimulants or benzodiazepines must seek care elsewhere
Read the full Talkspace review →

Klarity Health vs Talkspace — FAQ

Is Klarity Health better than Talkspace?

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Talkspace scores higher overall in our independent evaluation (75.4/100 vs 57.2/100), leading on trust & safety, value, experience, reputation. Klarity Health comes out ahead on product range. Klarity Health has the lower entry price (from $49/mo vs $175/mo), so the better value depends on which treatment you need.

Is Klarity Health or Talkspace cheaper?

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Klarity Health has the lower starting price (from $49/mo vs $175/mo for Talkspace). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Klarity Health and Talkspace both offer?

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Both platforms treat Mental Health. Klarity Health covers 3 treatment categories total and Talkspace covers 1.

Still deciding?

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