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Lemonaid Health vs Quello: Which Is Better?

Head-to-head comparison of Lemonaid Health and Quello based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Lemonaid Health scores higher overall in our independent evaluation (66.1/100 vs 65.4/100), leading on product range. Quello comes out ahead on trust & safety, value, experience, reputation.

66

A long-running, broad-scope telehealth generalist now operating under new nonprofit ownership following 23andMe's 2025 bankruptcy.

Visit Lemonaid Health
65
Quello
Good

Quello is a Denver-based telehealth allergy practice that offers a free at-home allergy test and consult, then prescribes personalized sublingual allergy drops for $297 a quarter or $999 a year in 29 states.

Visit Quello

Score Breakdown

DimensionLemonaid HealthQuello
Overall Score66.1/100 ✓65.4/100
Trust & Safety30%62/10070/100 ✓
Value25%68/10070/100 ✓
Experience20%65/10072/100 ✓
Product Range15%80/100 ✓42/100
Reputation10%55/10062/100 ✓

At a Glance

Founded2013—
HeadquartersSan Francisco, CADenver, CO
Publicly tradedNoNo
Treatment categories41
Treatments listed52
Starting price$10/mo$12.99/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryLemonaid HealthQuello
Primary Care$25–$49
Primary Care Visit (Common Conditions)
$12.99
At-home Allergy Test + Consult

Lemonaid Health

+Broad national telehealth generalist spanning sexual health, weight loss, hair loss, mental health, women's health and primary care under one account.
+Low-friction ED pricing: a single $25 consult covers up to 12 refills, with generic medication priced from $2/pill.
+More than a decade of operating history (founded 2013) with an established patient base and four regional medical groups providing licensed physician coverage.
−Ownership in flux: 23andMe acquired Lemonaid for roughly $400M in 2021, then filed for bankruptcy in 2025 and sold it to nonprofit TTAM Research Institute for approximately $10M — patients have no visibility into whether care continuity, medical staffing, or data handling changed under the new owner.
−Full pricing for most services beyond the advertised ED and GLP-1 offers is not published and only appears after intake.
−Trustpilot reviews cite inconsistent provider conduct, including reports of rude or dismissive clinicians and at least one unexplained prescription refusal for a long-term patient.
Read the full Lemonaid Health review →

Quello

+Fully published pricing ($297/quarter or $999/year) with unlimited follow-ups, shipping and a price-lock guarantee included
+Low-cost entry: at-home 40-allergen test and provider consult are free apart from $12.99 shipping
+Led by a named ENT allergy specialist, using the same FDA-approved allergen extracts as allergists
−Available in only 29 states (not CA, NY, PA, NC, NJ, MA and others)
−Positioned as a four-year course, so total cost runs to roughly $4,000 per person
−Test kits can't be refunded once shipped, and there's a $50 no-show fee
Read the full Quello review →

Lemonaid Health vs Quello — FAQ

Is Lemonaid Health better than Quello?

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Lemonaid Health scores higher overall in our independent evaluation (66.1/100 vs 65.4/100), leading on product range. Quello comes out ahead on trust & safety, value, experience, reputation.

Is Lemonaid Health or Quello cheaper?

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Lemonaid Health has the lower starting price (from $10/mo vs $12.99/mo for Quello). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Lemonaid Health and Quello both offer?

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Both platforms treat Primary Care. Lemonaid Health covers 4 treatment categories total and Quello covers 1.

Still deciding?

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