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Lemonaid Health vs Teladoc Health: Which Is Better?

Head-to-head comparison of Lemonaid Health and Teladoc Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 66.1/100), leading on trust & safety, experience, reputation. Lemonaid Health comes out ahead on product range. Lemonaid Health has the lower entry price (from $10/mo vs $89/mo), so the better value depends on which treatment you need.

66

A long-running, broad-scope telehealth generalist now operating under new nonprofit ownership following 23andMe's 2025 bankruptcy.

Visit Lemonaid Health
80

Teladoc Health is the largest publicly traded telehealth provider in the US, offering 24/7 general medical, mental health, dermatology, and nutrition visits on a self-pay or insurance basis.

Visit Teladoc Health

Score Breakdown

DimensionLemonaid HealthTeladoc Health
Overall Score66.1/10079.9/100 ✓
Trust & Safety30%62/10088/100 ✓
Value25%68/10068/100
Experience20%65/10088/100 ✓
Product Range15%80/100 ✓78/100
Reputation10%55/10072/100 ✓

At a Glance

Founded20132002
HeadquartersSan Francisco, CAPurchase, NY
Publicly tradedNoYes (TDOC)
Treatment categories43
Treatments listed53
Starting price$10/mo$89/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryLemonaid HealthTeladoc Health
Primary Care$25–$49
Primary Care Visit (Common Conditions)
$89
24/7 General Medical Visit

Lemonaid Health

+Broad national telehealth generalist spanning sexual health, weight loss, hair loss, mental health, women's health and primary care under one account.
+Low-friction ED pricing: a single $25 consult covers up to 12 refills, with generic medication priced from $2/pill.
+More than a decade of operating history (founded 2013) with an established patient base and four regional medical groups providing licensed physician coverage.
−Ownership in flux: 23andMe acquired Lemonaid for roughly $400M in 2021, then filed for bankruptcy in 2025 and sold it to nonprofit TTAM Research Institute for approximately $10M — patients have no visibility into whether care continuity, medical staffing, or data handling changed under the new owner.
−Full pricing for most services beyond the advertised ED and GLP-1 offers is not published and only appears after intake.
−Trustpilot reviews cite inconsistent provider conduct, including reports of rude or dismissive clinicians and at least one unexplained prescription refusal for a long-term patient.
Read the full Lemonaid Health review →

Teladoc Health

+Largest and most-reviewed telehealth brand in the US, with a 4.7-star Trustpilot average across 47,000+ reviews
+Transparent flat self-pay pricing for 24/7 care, mental health, dermatology, and nutrition visits
+Deep clinician bench drives consistently short wait times and high care-quality marks
−Primary care and chronic condition management are not available self-pay, a significant gap for uninsured patients wanting ongoing care
−Self-pay pricing ($89-$119/visit) runs higher than several async-consult competitors for comparable conditions
−Some reviewers describe individual clinicians as dismissive, with prescription timing varying by provider
Read the full Teladoc Health review →

Lemonaid Health vs Teladoc Health — FAQ

Is Lemonaid Health better than Teladoc Health?

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Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 66.1/100), leading on trust & safety, experience, reputation. Lemonaid Health comes out ahead on product range. Lemonaid Health has the lower entry price (from $10/mo vs $89/mo), so the better value depends on which treatment you need.

Is Lemonaid Health or Teladoc Health cheaper?

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Lemonaid Health has the lower starting price (from $10/mo vs $89/mo for Teladoc Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Lemonaid Health and Teladoc Health both offer?

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Both platforms treat Primary Care. Lemonaid Health covers 4 treatment categories total and Teladoc Health covers 3.

Still deciding?

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