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Lemonaid Health vs Twentyeight Health: Which Is Better?

Head-to-head comparison of Lemonaid Health and Twentyeight Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Twentyeight Health scores higher overall in our independent evaluation (75/100 vs 66.1/100), leading on trust & safety, value, experience, reputation. Lemonaid Health comes out ahead on product range. Lemonaid Health has the lower entry price (from $10/mo vs $15/mo), so the better value depends on which treatment you need.

66

A long-running, broad-scope telehealth generalist now operating under new nonprofit ownership following 23andMe's 2025 bankruptcy.

Visit Lemonaid Health
75

Brooklyn-based women's telehealth service covering birth control, emergency contraception, UTI/BV/yeast and herpes treatment, prescription skincare and branded GLP-1s under a $19.99/mo membership ($0 in-network).

Visit Twentyeight Health

Score Breakdown

DimensionLemonaid HealthTwentyeight Health
Overall Score66.1/10075/100 ✓
Trust & Safety30%62/10076/100 ✓
Value25%68/10080/100 ✓
Experience20%65/10072/100 ✓
Product Range15%80/100 ✓72/100
Reputation10%55/10070/100 ✓

At a Glance

Founded20132018
HeadquartersSan Francisco, CABrooklyn, NY
Publicly tradedNoNo
Treatment categories44
Treatments listed57
Starting price$10/mo$15/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryLemonaid HealthTwentyeight Health
Sexual Health$25–$90
ED Treatment (Sildenafil/Tadalafil)
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Weight Loss / GLP-1$129–$399
GLP-1 Weight Loss Program
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Lemonaid Health

+Broad national telehealth generalist spanning sexual health, weight loss, hair loss, mental health, women's health and primary care under one account.
+Low-friction ED pricing: a single $25 consult covers up to 12 refills, with generic medication priced from $2/pill.
+More than a decade of operating history (founded 2013) with an established patient base and four regional medical groups providing licensed physician coverage.
−Ownership in flux: 23andMe acquired Lemonaid for roughly $400M in 2021, then filed for bankruptcy in 2025 and sold it to nonprofit TTAM Research Institute for approximately $10M — patients have no visibility into whether care continuity, medical staffing, or data handling changed under the new owner.
−Full pricing for most services beyond the advertised ED and GLP-1 offers is not published and only appears after intake.
−Trustpilot reviews cite inconsistent provider conduct, including reports of rude or dismissive clinicians and at least one unexplained prescription refusal for a long-term patient.
Read the full Lemonaid Health review →

Twentyeight Health

+Low entry cost: $19.99/mo membership ($0 when in-network), birth control from $16/pack cash and often $0 with insurance
+Accepts most commercial insurance and Medicaid in multiple states, which few D2C telehealth brands do
+One membership covers contraception, EC, UTI/BV/yeast, herpes, skincare and weight care, and urgent-care prescriptions are ready for pickup in 4–6 hours
−Medications are billed separately from the membership, which some reviewers say caused unexpected charges
−Weight care (branded Wegovy/Zepbound only) is limited to about 22 states, and skincare to a subset of states
−21% of Trustpilot reviews are 1-star, citing billing discrepancies and support communication problems
Read the full Twentyeight Health review →

Lemonaid Health vs Twentyeight Health — FAQ

Is Lemonaid Health better than Twentyeight Health?

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Twentyeight Health scores higher overall in our independent evaluation (75/100 vs 66.1/100), leading on trust & safety, value, experience, reputation. Lemonaid Health comes out ahead on product range. Lemonaid Health has the lower entry price (from $10/mo vs $15/mo), so the better value depends on which treatment you need.

Is Lemonaid Health or Twentyeight Health cheaper?

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Lemonaid Health has the lower starting price (from $10/mo vs $15/mo for Twentyeight Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Lemonaid Health and Twentyeight Health both offer?

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Both platforms treat Sexual Health, Weight Loss / GLP-1. Lemonaid Health covers 4 treatment categories total and Twentyeight Health covers 4.

Still deciding?

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