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Lemonaid Health vs ZipHealth: Which Is Better?

Head-to-head comparison of Lemonaid Health and ZipHealth based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Lemonaid Health scores higher overall in our independent evaluation (66.1/100 vs 59/100), leading on trust & safety, value, experience, product range. ZipHealth comes out ahead on reputation.

66

A long-running, broad-scope telehealth generalist now operating under new nonprofit ownership following 23andMe's 2025 bankruptcy.

Visit Lemonaid Health
59

A high-volume, low-cost generalist telehealth pharmacy platform covering hair loss, ED, and other common prescription needs.

Visit ZipHealth

Score Breakdown

DimensionLemonaid HealthZipHealth
Overall Score66.1/100 ✓59/100
Trust & Safety30%62/100 ✓55/100
Value25%68/100 ✓55/100
Experience20%65/100 ✓62/100
Product Range15%80/100 ✓70/100
Reputation10%55/10058/100 ✓

At a Glance

Founded2013—
HeadquartersSan Francisco, CADelray Beach, FL
Publicly tradedNoNo
Treatment categories44
Treatments listed54
Starting price$10/mo$20/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryLemonaid HealthZipHealth
Hair Loss$10–$25
Hair Loss Treatment (Finasteride)
$20–$40
Hair Loss Treatment (Finasteride)
Primary Care$25–$49
Primary Care Visit (Common Conditions)
$20–$50
Migraine Treatment (Sumatriptan/Rizatriptan)

Lemonaid Health

+Broad national telehealth generalist spanning sexual health, weight loss, hair loss, mental health, women's health and primary care under one account.
+Low-friction ED pricing: a single $25 consult covers up to 12 refills, with generic medication priced from $2/pill.
+More than a decade of operating history (founded 2013) with an established patient base and four regional medical groups providing licensed physician coverage.
−Ownership in flux: 23andMe acquired Lemonaid for roughly $400M in 2021, then filed for bankruptcy in 2025 and sold it to nonprofit TTAM Research Institute for approximately $10M — patients have no visibility into whether care continuity, medical staffing, or data handling changed under the new owner.
−Full pricing for most services beyond the advertised ED and GLP-1 offers is not published and only appears after intake.
−Trustpilot reviews cite inconsistent provider conduct, including reports of rude or dismissive clinicians and at least one unexplained prescription refusal for a long-term patient.
Read the full Lemonaid Health review →

ZipHealth

+Large scale for a generalist telehealth pharmacy platform: 560,000+ customers claimed and one of the higher Trustpilot review volumes in the category (3,700+ reviews, 4.2 average).
+Broad prescription menu spanning hair loss (finasteride), ED, migraine, antiviral, UTI, and other common conditions through a single flat consultation fee.
+Fast, self-service intake flow praised by many reviewers as easy to navigate.
−Reviewers describe automatic subscription renewals with insufficient warning and difficulty canceling — a billing-friction issue distinct from having a subscription model at all.
−Individual medication pricing (including finasteride) is not shown until after intake is completed, limiting upfront price transparency.
−Multiple reviewers report multi-day waits for provider consultations despite marketing an 'express' service.
Read the full ZipHealth review →

Lemonaid Health vs ZipHealth — FAQ

Is Lemonaid Health better than ZipHealth?

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Lemonaid Health scores higher overall in our independent evaluation (66.1/100 vs 59/100), leading on trust & safety, value, experience, product range. ZipHealth comes out ahead on reputation.

Is Lemonaid Health or ZipHealth cheaper?

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Lemonaid Health has the lower starting price (from $10/mo vs $20/mo for ZipHealth). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Lemonaid Health and ZipHealth both offer?

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Both platforms treat Hair Loss, Primary Care. Lemonaid Health covers 4 treatment categories total and ZipHealth covers 4.

Still deciding?

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