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LetsGetChecked vs Paloma Health: Which Is Better?

Head-to-head comparison of LetsGetChecked and Paloma Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

LetsGetChecked scores higher overall in our independent evaluation (75.2/100 vs 57.7/100), leading on trust & safety, value, experience, product range, reputation. Paloma Health has the lower entry price (from $20/mo vs $39/mo), so the better value depends on which treatment you need.

75

At-home lab-processed STI and wellness testing paired with a flat-fee virtual consult and treatment pathway for positive results.

Visit LetsGetChecked
58

A niche telehealth brand built specifically around hypothyroidism and Hashimoto's care, pairing at-home lab testing with endocrinology-informed treatment.

Visit Paloma Health

Score Breakdown

DimensionLetsGetCheckedPaloma Health
Overall Score75.2/100 ✓57.7/100
Trust & Safety30%80/100 ✓58/100
Value25%72/100 ✓62/100
Experience20%76/100 ✓55/100
Product Range15%68/100 ✓55/100
Reputation10%78/100 ✓55/100

At a Glance

Founded20152018
HeadquartersNew York, NYNew York, NY
Publicly tradedNoNo
Treatment categories22
Treatments listed43
Starting price$39/mo$20/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryLetsGetCheckedPaloma Health
Primary Care—$75–$99
At-Home Thyroid Test Kit

LetsGetChecked

+CLIA-certified, CAP-accredited lab processing gives more clinical rigor than rapid-only or saliva-based competitors
+Enterprise and health-system partnerships (cited: Amazon, Humana, university health systems) signal institutional-grade quality control at scale
+Large, favorable review base (18,836 Trustpilot reviews, 4.4 average) with consistent praise for result turnaround speed
−Total cost stacks quickly and isn't bundled upfront: test kit ($99-$249) plus a separate $39 consult plus separate, unlisted medication cost for treatment
−Finger-prick blood collection is reported as difficult to complete correctly, occasionally leading to sample rejection and retesting
−Customer service and account/download-access complaints recur in reviews despite strong overall satisfaction
Read the full LetsGetChecked review →

Paloma Health

+Narrow clinical focus on hypothyroidism/Hashimoto's with endocrinologist-informed care teams and integrated at-home lab testing, nutritionist visits, and medication management in one program.
+Transparent flat membership pricing ($20/mo billed $240/yr) that bundles two test kits and two visits per year.
+One of the only brands to specialize specifically in DTC thyroid care rather than treating it as one line item among many.
−Trustpilot rating is weak (2.6/5, though based on a very small sample of 4 reviews) with recurring complaints of care that didn't match advertised 'integrative'/'holistic' positioning.
−At least one reported case of a patient with clearly abnormal labs (TSH of 58) alleging the prescribing clinician disregarded their reported symptoms before prescribing a medication that caused adverse reactions — a serious quality-of-care concern for a specialty-clinical brand.
−Reviewers report membership fees and per-visit charges stacking in ways that felt like hidden costs.
Read the full Paloma Health review →

LetsGetChecked vs Paloma Health — FAQ

Is LetsGetChecked better than Paloma Health?

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LetsGetChecked scores higher overall in our independent evaluation (75.2/100 vs 57.7/100), leading on trust & safety, value, experience, product range, reputation. Paloma Health has the lower entry price (from $20/mo vs $39/mo), so the better value depends on which treatment you need.

Is LetsGetChecked or Paloma Health cheaper?

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Paloma Health has the lower starting price (from $20/mo vs $39/mo for LetsGetChecked). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do LetsGetChecked and Paloma Health both offer?

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Both platforms treat Primary Care. LetsGetChecked covers 2 treatment categories total and Paloma Health covers 2.

Still deciding?

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