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myLAB Box vs PlushCare: Which Is Better?

Head-to-head comparison of myLAB Box and PlushCare based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

PlushCare scores higher overall in our independent evaluation (68.3/100 vs 59.7/100), leading on trust & safety, experience, product range, reputation.

60

At-home lab testing company selling mail-in STD panels and wellness/fertility tests, with a free physician consultation and local-pharmacy prescription for positive results.

Visit myLAB Box
68

PlushCare is a virtual primary-care membership service that layers weight-loss visits and branded GLP-1 prescriptions onto its core telehealth offering, rather than running a dedicated compounded-GLP-1 program.

Visit PlushCare

Score Breakdown

DimensionmyLAB BoxPlushCare
Overall Score59.7/10068.3/100 ✓
Trust & Safety30%64/10078/100 ✓
Value25%62/10062/100
Experience20%52/10062/100 ✓
Product Range15%60/10065/100 ✓
Reputation10%56/10072/100 ✓

At a Glance

Founded20142014
HeadquartersLos Angeles, CASan Francisco, CA
Publicly tradedNoNo
Treatment categories32
Treatments listed43
Starting price$99/mo$20/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategorymyLAB BoxPlushCare
Primary Care$99
Vitamin D Test
$20–$129
PlushCare Membership + Weight-Loss Visit

myLAB Box

+Per-test prices are published openly without an account or intake form
+Positive STD results include a free phone consult with a physician licensed in the customer's state, who can prescribe to a local pharmacy
+Broad catalog (50+ tests) including multi-infection panels up to 14 pathogens (HIV, syphilis, herpes, HPV, Mycoplasma genitalium)
−Recurring Trustpilot complaints about results arriving well after the advertised turnaround, in some cases weeks
−No refunds once samples reach the lab, including when customers cite processing delays
−Comprehensive panels are expensive (14-panel Total Box $379-$409) relative to in-person clinic testing
Read the full myLAB Box review →

PlushCare

+Low $19.99/mo membership with first month free, and insurance-eligible visits as low as a $30 copay
+Accepts major insurance plans (Aetna, Cigna, Humana), broader than most single-purpose GLP-1 telehealth startups
+Physician-led primary care model covers ongoing and chronic care beyond a single weight-loss funnel
−Branded GLP-1 medication (Zepbound, Wegovy) is billed separately at the pharmacy — without insurance coverage this can run roughly $1,000+/month, dwarfing the low membership fee
−No compounded GLP-1 option, so cash-pay patients without drug coverage face full retail brand pricing
−Trustpilot pattern of unexpected recurring membership charges and difficulty cancelling
Read the full PlushCare review →

myLAB Box vs PlushCare — FAQ

Is myLAB Box better than PlushCare?

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PlushCare scores higher overall in our independent evaluation (68.3/100 vs 59.7/100), leading on trust & safety, experience, product range, reputation.

Is myLAB Box or PlushCare cheaper?

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PlushCare has the lower starting price (from $20/mo vs $99/mo for myLAB Box). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do myLAB Box and PlushCare both offer?

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Both platforms treat Primary Care. myLAB Box covers 3 treatment categories total and PlushCare covers 2.

Still deciding?

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