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myLAB Box vs Quello: Which Is Better?

Head-to-head comparison of myLAB Box and Quello based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Quello scores higher overall in our independent evaluation (65.4/100 vs 59.7/100), leading on trust & safety, value, experience, reputation. myLAB Box comes out ahead on product range.

60

At-home lab testing company selling mail-in STD panels and wellness/fertility tests, with a free physician consultation and local-pharmacy prescription for positive results.

Visit myLAB Box
65
Quello
Good

Quello is a Denver-based telehealth allergy practice that offers a free at-home allergy test and consult, then prescribes personalized sublingual allergy drops for $297 a quarter or $999 a year in 29 states.

Visit Quello

Score Breakdown

DimensionmyLAB BoxQuello
Overall Score59.7/10065.4/100 ✓
Trust & Safety30%64/10070/100 ✓
Value25%62/10070/100 ✓
Experience20%52/10072/100 ✓
Product Range15%60/100 ✓42/100
Reputation10%56/10062/100 ✓

At a Glance

Founded2014—
HeadquartersLos Angeles, CADenver, CO
Publicly tradedNoNo
Treatment categories31
Treatments listed42
Starting price$99/mo$12.99/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategorymyLAB BoxQuello
Primary Care$99
Vitamin D Test
$12.99
At-home Allergy Test + Consult

myLAB Box

+Per-test prices are published openly without an account or intake form
+Positive STD results include a free phone consult with a physician licensed in the customer's state, who can prescribe to a local pharmacy
+Broad catalog (50+ tests) including multi-infection panels up to 14 pathogens (HIV, syphilis, herpes, HPV, Mycoplasma genitalium)
−Recurring Trustpilot complaints about results arriving well after the advertised turnaround, in some cases weeks
−No refunds once samples reach the lab, including when customers cite processing delays
−Comprehensive panels are expensive (14-panel Total Box $379-$409) relative to in-person clinic testing
Read the full myLAB Box review →

Quello

+Fully published pricing ($297/quarter or $999/year) with unlimited follow-ups, shipping and a price-lock guarantee included
+Low-cost entry: at-home 40-allergen test and provider consult are free apart from $12.99 shipping
+Led by a named ENT allergy specialist, using the same FDA-approved allergen extracts as allergists
−Available in only 29 states (not CA, NY, PA, NC, NJ, MA and others)
−Positioned as a four-year course, so total cost runs to roughly $4,000 per person
−Test kits can't be refunded once shipped, and there's a $50 no-show fee
Read the full Quello review →

myLAB Box vs Quello — FAQ

Is myLAB Box better than Quello?

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Quello scores higher overall in our independent evaluation (65.4/100 vs 59.7/100), leading on trust & safety, value, experience, reputation. myLAB Box comes out ahead on product range.

Is myLAB Box or Quello cheaper?

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Quello has the lower starting price (from $12.99/mo vs $99/mo for myLAB Box). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do myLAB Box and Quello both offer?

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Both platforms treat Primary Care. myLAB Box covers 3 treatment categories total and Quello covers 1.

Still deciding?

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