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myLAB Box vs Ro: Which Is Better?

Head-to-head comparison of myLAB Box and Ro based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Ro scores higher overall in our independent evaluation (77/100 vs 59.7/100), leading on trust & safety, value, experience, product range, reputation.

60

At-home lab testing company selling mail-in STD panels and wellness/fertility tests, with a free physician consultation and local-pharmacy prescription for positive results.

Visit myLAB Box
77
Ro
Very Good

Vertically integrated private telehealth with in-house pharmacy, diagnostics, and an Eli Lilly partnership for branded GLP-1s.

Visit Ro

Score Breakdown

DimensionmyLAB BoxRo
Overall Score59.7/10077/100 ✓
Trust & Safety30%64/10085/100 ✓
Value25%62/10065/100 ✓
Experience20%52/10080/100 ✓
Product Range15%60/10075/100 ✓
Reputation10%56/10080/100 ✓

At a Glance

Founded20142017
HeadquartersLos Angeles, CANew York, NY
Publicly tradedNoNo
Treatment categories35
Treatments listed49
Starting price$99/mo$13/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategorymyLAB BoxRo
Sexual Health$209
Uber Box (8-Panel STD Test)
$32–$80
Sildenafil

myLAB Box

+Per-test prices are published openly without an account or intake form
+Positive STD results include a free phone consult with a physician licensed in the customer's state, who can prescribe to a local pharmacy
+Broad catalog (50+ tests) including multi-infection panels up to 14 pathogens (HIV, syphilis, herpes, HPV, Mycoplasma genitalium)
−Recurring Trustpilot complaints about results arriving well after the advertised turnaround, in some cases weeks
−No refunds once samples reach the lab, including when customers cite processing delays
−Comprehensive panels are expensive (14-panel Total Box $379-$409) relative to in-person clinic testing
Read the full myLAB Box review →

Ro

+Direct Eli Lilly partnership for branded Zepbound
+Novo Nordisk partnership for branded Wegovy pill at lowest cash-pay price
+In-house pharmacy and diagnostics lab
−Higher prices than competitors using compounded medications
−$149/mo membership fee on top of medication costs ($39 first month)
−Narrower treatment range than Hims & Hers
Read the full Ro review →

myLAB Box vs Ro — FAQ

Is myLAB Box better than Ro?

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Ro scores higher overall in our independent evaluation (77/100 vs 59.7/100), leading on trust & safety, value, experience, product range, reputation.

Is myLAB Box or Ro cheaper?

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Ro has the lower starting price (from $13/mo vs $99/mo for myLAB Box). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do myLAB Box and Ro both offer?

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Both platforms treat Sexual Health. myLAB Box covers 3 treatment categories total and Ro covers 5.

Still deciding?

myLAB Box alternativesRo alternativesTake the Match Quiz