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Noom vs Paloma Health: Which Is Better?

Head-to-head comparison of Noom and Paloma Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Noom scores higher overall in our independent evaluation (59.8/100 vs 57.7/100), leading on trust & safety, experience, reputation. Paloma Health comes out ahead on value, product range.

60
Noom
Fair

Psychology-driven digital weight management platform combining behavioral coaching with GLP-1 medication prescribing, valued at $3.7B.

Visit Noom
58

A niche telehealth brand built specifically around hypothyroidism and Hashimoto's care, pairing at-home lab testing with endocrinology-informed treatment.

Visit Paloma Health

Score Breakdown

DimensionNoomPaloma Health
Overall Score59.8/100 ✓57.7/100
Trust & Safety30%65/100 ✓58/100
Value25%60/10062/100 ✓
Experience20%70/100 ✓55/100
Product Range15%35/10055/100 ✓
Reputation10%60/100 ✓55/100

At a Glance

Founded20082018
HeadquartersPrinceton, NJNew York, NY
Publicly tradedNoNo
Treatment categories22
Treatments listed83
Starting price$17/mo$20/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryNoomPaloma Health
Hormone Therapy$69–$149
Noom HRTRx (Menopause Hormone Therapy)
$20
Thyroid Care Membership

Noom

+Best-in-class behavioral change platform with published clinical backing and 4.7-star App Store rating
+Multiple GLP-1 price tiers including unique microdose program at $199/mo
+Strong brand recognition: $3.7B valuation, 18 years of operation, backed by Sequoia/Silver Lake
−$56M class action settlement over autorenewal/cancellation practices; BBB 'D' rating with 1,200+ complaints
−Coaching quality criticized as automated/templated rather than personalized
−No compounded tirzepatide option — limiting for patients wanting dual-agonist mechanism
Read the full Noom review →

Paloma Health

+Narrow clinical focus on hypothyroidism/Hashimoto's with endocrinologist-informed care teams and integrated at-home lab testing, nutritionist visits, and medication management in one program.
+Transparent flat membership pricing ($20/mo billed $240/yr) that bundles two test kits and two visits per year.
+One of the only brands to specialize specifically in DTC thyroid care rather than treating it as one line item among many.
−Trustpilot rating is weak (2.6/5, though based on a very small sample of 4 reviews) with recurring complaints of care that didn't match advertised 'integrative'/'holistic' positioning.
−At least one reported case of a patient with clearly abnormal labs (TSH of 58) alleging the prescribing clinician disregarded their reported symptoms before prescribing a medication that caused adverse reactions — a serious quality-of-care concern for a specialty-clinical brand.
−Reviewers report membership fees and per-visit charges stacking in ways that felt like hidden costs.
Read the full Paloma Health review →

Noom vs Paloma Health — FAQ

Is Noom better than Paloma Health?

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Noom scores higher overall in our independent evaluation (59.8/100 vs 57.7/100), leading on trust & safety, experience, reputation. Paloma Health comes out ahead on value, product range.

Is Noom or Paloma Health cheaper?

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Noom has the lower starting price (from $17/mo vs $20/mo for Paloma Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Noom and Paloma Health both offer?

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Both platforms treat Hormone Therapy. Noom covers 2 treatment categories total and Paloma Health covers 2.

Still deciding?

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