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Paloma Health vs Quello: Which Is Better?

Head-to-head comparison of Paloma Health and Quello based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Quello scores higher overall in our independent evaluation (65.4/100 vs 57.7/100), leading on trust & safety, value, experience, reputation. Paloma Health comes out ahead on product range.

58

A niche telehealth brand built specifically around hypothyroidism and Hashimoto's care, pairing at-home lab testing with endocrinology-informed treatment.

Visit Paloma Health
65
Quello
Good

Quello is a Denver-based telehealth allergy practice that offers a free at-home allergy test and consult, then prescribes personalized sublingual allergy drops for $297 a quarter or $999 a year in 29 states.

Visit Quello

Score Breakdown

DimensionPaloma HealthQuello
Overall Score57.7/10065.4/100 ✓
Trust & Safety30%58/10070/100 ✓
Value25%62/10070/100 ✓
Experience20%55/10072/100 ✓
Product Range15%55/100 ✓42/100
Reputation10%55/10062/100 ✓

At a Glance

Founded2018—
HeadquartersNew York, NYDenver, CO
Publicly tradedNoNo
Treatment categories21
Treatments listed32
Starting price$20/mo$12.99/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryPaloma HealthQuello
Primary Care$75–$99
At-Home Thyroid Test Kit
$12.99
At-home Allergy Test + Consult

Paloma Health

+Narrow clinical focus on hypothyroidism/Hashimoto's with endocrinologist-informed care teams and integrated at-home lab testing, nutritionist visits, and medication management in one program.
+Transparent flat membership pricing ($20/mo billed $240/yr) that bundles two test kits and two visits per year.
+One of the only brands to specialize specifically in DTC thyroid care rather than treating it as one line item among many.
−Trustpilot rating is weak (2.6/5, though based on a very small sample of 4 reviews) with recurring complaints of care that didn't match advertised 'integrative'/'holistic' positioning.
−At least one reported case of a patient with clearly abnormal labs (TSH of 58) alleging the prescribing clinician disregarded their reported symptoms before prescribing a medication that caused adverse reactions — a serious quality-of-care concern for a specialty-clinical brand.
−Reviewers report membership fees and per-visit charges stacking in ways that felt like hidden costs.
Read the full Paloma Health review →

Quello

+Fully published pricing ($297/quarter or $999/year) with unlimited follow-ups, shipping and a price-lock guarantee included
+Low-cost entry: at-home 40-allergen test and provider consult are free apart from $12.99 shipping
+Led by a named ENT allergy specialist, using the same FDA-approved allergen extracts as allergists
−Available in only 29 states (not CA, NY, PA, NC, NJ, MA and others)
−Positioned as a four-year course, so total cost runs to roughly $4,000 per person
−Test kits can't be refunded once shipped, and there's a $50 no-show fee
Read the full Quello review →

Paloma Health vs Quello — FAQ

Is Paloma Health better than Quello?

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Quello scores higher overall in our independent evaluation (65.4/100 vs 57.7/100), leading on trust & safety, value, experience, reputation. Paloma Health comes out ahead on product range.

Is Paloma Health or Quello cheaper?

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Quello has the lower starting price (from $12.99/mo vs $20/mo for Paloma Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Paloma Health and Quello both offer?

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Both platforms treat Primary Care. Paloma Health covers 2 treatment categories total and Quello covers 1.

Still deciding?

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