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Paloma Health vs Ways2Well: Which Is Better?

Head-to-head comparison of Paloma Health and Ways2Well based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Paloma Health scores higher overall in our independent evaluation (57.7/100 vs 51.8/100), leading on trust & safety, value, experience, reputation. Ways2Well comes out ahead on product range.

58

A niche telehealth brand built specifically around hypothyroidism and Hashimoto's care, pairing at-home lab testing with endocrinology-informed treatment.

Visit Paloma Health
52
Ways2Well
Below Average

Lab-first longevity and hormone practice with telehealth in 46 states plus DC and physical clinics in Austin and Houston, founded by Revive Rx Pharmacy owner Brigham Buhler.

Visit Ways2Well

Score Breakdown

DimensionPaloma HealthWays2Well
Overall Score57.7/100 ✓51.8/100
Trust & Safety30%58/100 ✓45/100
Value25%62/100 ✓50/100
Experience20%55/100 ✓50/100
Product Range15%55/10072/100 ✓
Reputation10%55/100 ✓50/100

At a Glance

Founded2018—
HeadquartersNew York, NYAustin, TX
Publicly tradedNoNo
Treatment categories26
Treatments listed34
Starting price$20/mo$125/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryPaloma HealthWays2Well
Hormone Therapy$20
Thyroid Care Membership
—
Primary Care$75–$99
At-Home Thyroid Test Kit
$499
Clarity Plan (comprehensive labs + 40-min consult)

Paloma Health

+Narrow clinical focus on hypothyroidism/Hashimoto's with endocrinologist-informed care teams and integrated at-home lab testing, nutritionist visits, and medication management in one program.
+Transparent flat membership pricing ($20/mo billed $240/yr) that bundles two test kits and two visits per year.
+One of the only brands to specialize specifically in DTC thyroid care rather than treating it as one line item among many.
−Trustpilot rating is weak (2.6/5, though based on a very small sample of 4 reviews) with recurring complaints of care that didn't match advertised 'integrative'/'holistic' positioning.
−At least one reported case of a patient with clearly abnormal labs (TSH of 58) alleging the prescribing clinician disregarded their reported symptoms before prescribing a medication that caused adverse reactions — a serious quality-of-care concern for a specialty-clinical brand.
−Reviewers report membership fees and per-visit charges stacking in ways that felt like hidden costs.
Read the full Paloma Health review →

Ways2Well

+Lab-first model: every care plan includes a comprehensive blood panel reviewed by a clinician before anything is prescribed
+Care-plan pricing is published ($499 one-time Clarity; $125/mo or $1,499/yr Core), and there is a free 20-minute RN call
+Broad scope spanning TRT, women's hormones, peptides, supplements and testing, plus in-person clinics in Austin and Houston
−Founder-owned Revive Rx Pharmacy got an FDA warning letter (Sept 22, 2025) for insanitary sterile compounding and has FDA inspection reports from 2022, 2025 and 2026; reviewers say it fills Ways2Well orders
−Markets unapproved regenerative services (stem cells, Muse cells, EBOO, plasmapheresis) alongside its telehealth offering
−Prices for prescriptions and peptides are not published; peptides require a separate $99 consult and are billed on top
Read the full Ways2Well review →

Paloma Health vs Ways2Well — FAQ

Is Paloma Health better than Ways2Well?

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Paloma Health scores higher overall in our independent evaluation (57.7/100 vs 51.8/100), leading on trust & safety, value, experience, reputation. Ways2Well comes out ahead on product range.

Is Paloma Health or Ways2Well cheaper?

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Paloma Health has the lower starting price (from $20/mo vs $125/mo for Ways2Well). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Paloma Health and Ways2Well both offer?

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Both platforms treat Hormone Therapy, Primary Care. Paloma Health covers 2 treatment categories total and Ways2Well covers 6.

Still deciding?

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