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Ria Health vs Teladoc Health: Which Is Better?

Head-to-head comparison of Ria Health and Teladoc Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 64.1/100), leading on trust & safety, value, experience, product range, reputation.

64

Ria Health is a San Francisco-based, Joint Commission-accredited online alcohol-treatment program combining medication (naltrexone, acamprosate and off-label options), recovery coaching and a Bluetooth breathalyzer, billed mainly through insurance.

Visit Ria Health
80

Teladoc Health is the largest publicly traded telehealth provider in the US, offering 24/7 general medical, mental health, dermatology, and nutrition visits on a self-pay or insurance basis.

Visit Teladoc Health

Score Breakdown

DimensionRia HealthTeladoc Health
Overall Score64.1/10079.9/100 ✓
Trust & Safety30%68/10088/100 ✓
Value25%58/10068/100 ✓
Experience20%64/10088/100 ✓
Product Range15%68/10078/100 ✓
Reputation10%62/10072/100 ✓

At a Glance

Founded—2002
HeadquartersSan Francisco, CAPurchase, NY
Publicly tradedNoYes (TDOC)
Treatment categories13
Treatments listed13
Starting price$200/mo$89/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryRia HealthTeladoc Health
Mental Health$200–$400
Alcohol Treatment Program (medication + coaching + breathalyzer)
$119
Mental Health Visit

Ria Health

+Widest medication menu among online alcohol programs reviewed: naltrexone, acamprosate, topiramate, baclofen, gabapentin
+Bundles recovery coaching and a Bluetooth breathalyzer (shipped at no extra charge) with medical management
+In-network with several major insurers (Anthem/BCBS, UnitedHealthcare/Optum, Carelon, select Medicare Advantage); Joint Commission accreditation displayed
−Self-pay price is not published; requires a sales/intake call to learn cost
−17% of Trustpilot reviews are 1-star, citing charges after cancellation and insurance confusion; company responds to only ~26% of negative reviews
−Reports of missed appointments and onboarding communication gaps
Read the full Ria Health review →

Teladoc Health

+Largest and most-reviewed telehealth brand in the US, with a 4.7-star Trustpilot average across 47,000+ reviews
+Transparent flat self-pay pricing for 24/7 care, mental health, dermatology, and nutrition visits
+Deep clinician bench drives consistently short wait times and high care-quality marks
−Primary care and chronic condition management are not available self-pay, a significant gap for uninsured patients wanting ongoing care
−Self-pay pricing ($89-$119/visit) runs higher than several async-consult competitors for comparable conditions
−Some reviewers describe individual clinicians as dismissive, with prescription timing varying by provider
Read the full Teladoc Health review →

Ria Health vs Teladoc Health — FAQ

Is Ria Health better than Teladoc Health?

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Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 64.1/100), leading on trust & safety, value, experience, product range, reputation.

Is Ria Health or Teladoc Health cheaper?

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Teladoc Health has the lower starting price (from $89/mo vs $200/mo for Ria Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Ria Health and Teladoc Health both offer?

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Both platforms treat Mental Health. Ria Health covers 1 treatment category total and Teladoc Health covers 3.

Still deciding?

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