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Talkspace vs Teladoc Health: Which Is Better?

Head-to-head comparison of Talkspace and Teladoc Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 75.4/100), leading on trust & safety, experience, product range. Talkspace comes out ahead on value, reputation.

75
Talkspace
Very Good

Talkspace is a publicly traded (NASDAQ: TALK) telehealth platform offering online therapy and psychiatry, notable among prescribers for declining to prescribe controlled substances.

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80

Teladoc Health is the largest publicly traded telehealth provider in the US, offering 24/7 general medical, mental health, dermatology, and nutrition visits on a self-pay or insurance basis.

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Score Breakdown

DimensionTalkspaceTeladoc Health
Overall Score75.4/10079.9/100 ✓
Trust & Safety30%80/10088/100 ✓
Value25%70/100 ✓68/100
Experience20%78/10088/100 ✓
Product Range15%72/10078/100 ✓
Reputation10%75/100 ✓72/100

At a Glance

Founded20122002
HeadquartersNew York, NYPurchase, NY
Publicly tradedYes (TALK)Yes (TDOC)
Treatment categories13
Treatments listed23
Starting price$175/mo$89/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryTalkspaceTeladoc Health
Mental Health$175
Psychiatry Follow-Up (Medication Management)
$119
Mental Health Visit

Talkspace

+Does not prescribe controlled substances, eliminating DEA telemedicine-flexibility exposure that affects most psychiatry peers
+In-network with major insurers including Cigna, Aetna, and Optum, with copays as low as $0
+Strong Trustpilot sentiment (4.4/5, 2,388 reviews) concentrated on therapist and prescriber quality
−Self-pay pricing ($299 initial, $175/follow-up) is high relative to cash-pay peers for patients without insurance
−Recurring Trustpilot complaints about billing and cancellation-fee enforcement (one reviewer cited a $125 charge for cancelling 54 minutes before an appointment)
−Non-controlled formulary means patients needing stimulants or benzodiazepines must seek care elsewhere
Read the full Talkspace review →

Teladoc Health

+Largest and most-reviewed telehealth brand in the US, with a 4.7-star Trustpilot average across 47,000+ reviews
+Transparent flat self-pay pricing for 24/7 care, mental health, dermatology, and nutrition visits
+Deep clinician bench drives consistently short wait times and high care-quality marks
−Primary care and chronic condition management are not available self-pay, a significant gap for uninsured patients wanting ongoing care
−Self-pay pricing ($89-$119/visit) runs higher than several async-consult competitors for comparable conditions
−Some reviewers describe individual clinicians as dismissive, with prescription timing varying by provider
Read the full Teladoc Health review →

Talkspace vs Teladoc Health — FAQ

Is Talkspace better than Teladoc Health?

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Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 75.4/100), leading on trust & safety, experience, product range. Talkspace comes out ahead on value, reputation.

Is Talkspace or Teladoc Health cheaper?

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Teladoc Health has the lower starting price (from $89/mo vs $175/mo for Talkspace). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Talkspace and Teladoc Health both offer?

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Both platforms treat Mental Health. Talkspace covers 1 treatment category total and Teladoc Health covers 3.

Still deciding?

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