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Teladoc Health vs Twentyeight Health: Which Is Better?

Head-to-head comparison of Teladoc Health and Twentyeight Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 75/100), leading on trust & safety, experience, product range, reputation. Twentyeight Health comes out ahead on value. Twentyeight Health has the lower entry price (from $15/mo vs $89/mo), so the better value depends on which treatment you need.

80

Teladoc Health is the largest publicly traded telehealth provider in the US, offering 24/7 general medical, mental health, dermatology, and nutrition visits on a self-pay or insurance basis.

Visit Teladoc Health
75

Brooklyn-based women's telehealth service covering birth control, emergency contraception, UTI/BV/yeast and herpes treatment, prescription skincare and branded GLP-1s under a $19.99/mo membership ($0 in-network).

Visit Twentyeight Health

Score Breakdown

DimensionTeladoc HealthTwentyeight Health
Overall Score79.9/100 ✓75/100
Trust & Safety30%88/100 ✓76/100
Value25%68/10080/100 ✓
Experience20%88/100 ✓72/100
Product Range15%78/100 ✓72/100
Reputation10%72/100 ✓70/100

At a Glance

Founded20022018
HeadquartersPurchase, NYBrooklyn, NY
Publicly tradedYes (TDOC)No
Treatment categories34
Treatments listed37
Starting price$89/mo$15/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryTeladoc HealthTwentyeight Health
Dermatology$89
Dermatology Photo Review
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Teladoc Health

+Largest and most-reviewed telehealth brand in the US, with a 4.7-star Trustpilot average across 47,000+ reviews
+Transparent flat self-pay pricing for 24/7 care, mental health, dermatology, and nutrition visits
+Deep clinician bench drives consistently short wait times and high care-quality marks
−Primary care and chronic condition management are not available self-pay, a significant gap for uninsured patients wanting ongoing care
−Self-pay pricing ($89-$119/visit) runs higher than several async-consult competitors for comparable conditions
−Some reviewers describe individual clinicians as dismissive, with prescription timing varying by provider
Read the full Teladoc Health review →

Twentyeight Health

+Low entry cost: $19.99/mo membership ($0 when in-network), birth control from $16/pack cash and often $0 with insurance
+Accepts most commercial insurance and Medicaid in multiple states, which few D2C telehealth brands do
+One membership covers contraception, EC, UTI/BV/yeast, herpes, skincare and weight care, and urgent-care prescriptions are ready for pickup in 4–6 hours
−Medications are billed separately from the membership, which some reviewers say caused unexpected charges
−Weight care (branded Wegovy/Zepbound only) is limited to about 22 states, and skincare to a subset of states
−21% of Trustpilot reviews are 1-star, citing billing discrepancies and support communication problems
Read the full Twentyeight Health review →

Teladoc Health vs Twentyeight Health — FAQ

Is Teladoc Health better than Twentyeight Health?

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Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 75/100), leading on trust & safety, experience, product range, reputation. Twentyeight Health comes out ahead on value. Twentyeight Health has the lower entry price (from $15/mo vs $89/mo), so the better value depends on which treatment you need.

Is Teladoc Health or Twentyeight Health cheaper?

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Twentyeight Health has the lower starting price (from $15/mo vs $89/mo for Teladoc Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Teladoc Health and Twentyeight Health both offer?

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Both platforms treat Dermatology. Teladoc Health covers 3 treatment categories total and Twentyeight Health covers 4.

Still deciding?

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