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Teladoc Health vs ZipHealth: Which Is Better?

Head-to-head comparison of Teladoc Health and ZipHealth based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 59/100), leading on trust & safety, value, experience, product range, reputation. ZipHealth has the lower entry price (from $20/mo vs $89/mo), so the better value depends on which treatment you need.

80

Teladoc Health is the largest publicly traded telehealth provider in the US, offering 24/7 general medical, mental health, dermatology, and nutrition visits on a self-pay or insurance basis.

Visit Teladoc Health
59

A high-volume, low-cost generalist telehealth pharmacy platform covering hair loss, ED, and other common prescription needs.

Visit ZipHealth

Score Breakdown

DimensionTeladoc HealthZipHealth
Overall Score79.9/100 ✓59/100
Trust & Safety30%88/100 ✓55/100
Value25%68/100 ✓55/100
Experience20%88/100 ✓62/100
Product Range15%78/100 ✓70/100
Reputation10%72/100 ✓58/100

At a Glance

Founded2002—
HeadquartersPurchase, NYDelray Beach, FL
Publicly tradedYes (TDOC)No
Treatment categories34
Treatments listed34
Starting price$89/mo$20/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryTeladoc HealthZipHealth
Primary Care$89
24/7 General Medical Visit
$20–$50
Migraine Treatment (Sumatriptan/Rizatriptan)

Teladoc Health

+Largest and most-reviewed telehealth brand in the US, with a 4.7-star Trustpilot average across 47,000+ reviews
+Transparent flat self-pay pricing for 24/7 care, mental health, dermatology, and nutrition visits
+Deep clinician bench drives consistently short wait times and high care-quality marks
−Primary care and chronic condition management are not available self-pay, a significant gap for uninsured patients wanting ongoing care
−Self-pay pricing ($89-$119/visit) runs higher than several async-consult competitors for comparable conditions
−Some reviewers describe individual clinicians as dismissive, with prescription timing varying by provider
Read the full Teladoc Health review →

ZipHealth

+Large scale for a generalist telehealth pharmacy platform: 560,000+ customers claimed and one of the higher Trustpilot review volumes in the category (3,700+ reviews, 4.2 average).
+Broad prescription menu spanning hair loss (finasteride), ED, migraine, antiviral, UTI, and other common conditions through a single flat consultation fee.
+Fast, self-service intake flow praised by many reviewers as easy to navigate.
−Reviewers describe automatic subscription renewals with insufficient warning and difficulty canceling — a billing-friction issue distinct from having a subscription model at all.
−Individual medication pricing (including finasteride) is not shown until after intake is completed, limiting upfront price transparency.
−Multiple reviewers report multi-day waits for provider consultations despite marketing an 'express' service.
Read the full ZipHealth review →

Teladoc Health vs ZipHealth — FAQ

Is Teladoc Health better than ZipHealth?

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Teladoc Health scores higher overall in our independent evaluation (79.9/100 vs 59/100), leading on trust & safety, value, experience, product range, reputation. ZipHealth has the lower entry price (from $20/mo vs $89/mo), so the better value depends on which treatment you need.

Is Teladoc Health or ZipHealth cheaper?

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ZipHealth has the lower starting price (from $20/mo vs $89/mo for Teladoc Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Teladoc Health and ZipHealth both offer?

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Both platforms treat Primary Care. Teladoc Health covers 3 treatment categories total and ZipHealth covers 4.

Still deciding?

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