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TeleDirectMD vs Twentyeight Health: Which Is Better?

Head-to-head comparison of TeleDirectMD and Twentyeight Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Twentyeight Health scores higher overall in our independent evaluation (75/100 vs 66.5/100), leading on trust & safety, value, experience, product range, reputation.

67

TeleDirectMD is a solo-physician virtual practice offering $79 flat-fee video visits for urgent care, sexual health, skin, women's health and chronic-medication refills in 44 states plus DC.

Visit TeleDirectMD
75

Brooklyn-based women's telehealth service covering birth control, emergency contraception, UTI/BV/yeast and herpes treatment, prescription skincare and branded GLP-1s under a $19.99/mo membership ($0 in-network).

Visit Twentyeight Health

Score Breakdown

DimensionTeleDirectMDTwentyeight Health
Overall Score66.5/10075/100 ✓
Trust & Safety30%70/10076/100 ✓
Value25%76/10080/100 ✓
Experience20%66/10072/100 ✓
Product Range15%54/10072/100 ✓
Reputation10%52/10070/100 ✓

At a Glance

Founded—2018
Headquarters—Brooklyn, NY
Publicly tradedNoNo
Treatment categories54
Treatments listed57
Starting price$79/mo$15/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryTeleDirectMDTwentyeight Health
Sexual Health$79
ED Visit
—
Women's Health$79
Birth Control Refill Visit
$15–$19.99
Complete Care Membership
Dermatology——

TeleDirectMD

+One all-in $79 cash price per visit, published up front and HSA/FSA eligible
+Every visit is a live video consult with a named, board-certified physician, never a mid-level provider or a questionnaire-only review
+Fast access: visits typically start within 1–2 hours of booking, 7 days a week, and prescriptions go to the patient's own pharmacy
−A single physician handles all visits, which limits capacity and continuity of care
−No GLP-1, weight-loss or controlled-substance prescribing
−Not available in AR, MA, NM, NY, OR or RI
Read the full TeleDirectMD review →

Twentyeight Health

+Low entry cost: $19.99/mo membership ($0 when in-network), birth control from $16/pack cash and often $0 with insurance
+Accepts most commercial insurance and Medicaid in multiple states, which few D2C telehealth brands do
+One membership covers contraception, EC, UTI/BV/yeast, herpes, skincare and weight care, and urgent-care prescriptions are ready for pickup in 4–6 hours
−Medications are billed separately from the membership, which some reviewers say caused unexpected charges
−Weight care (branded Wegovy/Zepbound only) is limited to about 22 states, and skincare to a subset of states
−21% of Trustpilot reviews are 1-star, citing billing discrepancies and support communication problems
Read the full Twentyeight Health review →

TeleDirectMD vs Twentyeight Health — FAQ

Is TeleDirectMD better than Twentyeight Health?

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Twentyeight Health scores higher overall in our independent evaluation (75/100 vs 66.5/100), leading on trust & safety, value, experience, product range, reputation.

Is TeleDirectMD or Twentyeight Health cheaper?

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Twentyeight Health has the lower starting price (from $15/mo vs $79/mo for TeleDirectMD). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do TeleDirectMD and Twentyeight Health both offer?

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Both platforms treat Sexual Health, Women's Health, Dermatology. TeleDirectMD covers 5 treatment categories total and Twentyeight Health covers 4.

Still deciding?

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