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Twentyeight Health vs ZipHealth: Which Is Better?

Head-to-head comparison of Twentyeight Health and ZipHealth based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Twentyeight Health scores higher overall in our independent evaluation (75/100 vs 59/100), leading on trust & safety, value, experience, product range, reputation.

75

Brooklyn-based women's telehealth service covering birth control, emergency contraception, UTI/BV/yeast and herpes treatment, prescription skincare and branded GLP-1s under a $19.99/mo membership ($0 in-network).

Visit Twentyeight Health
59

A high-volume, low-cost generalist telehealth pharmacy platform covering hair loss, ED, and other common prescription needs.

Visit ZipHealth

Score Breakdown

DimensionTwentyeight HealthZipHealth
Overall Score75/100 ✓59/100
Trust & Safety30%76/100 ✓55/100
Value25%80/100 ✓55/100
Experience20%72/100 ✓62/100
Product Range15%72/100 ✓70/100
Reputation10%70/100 ✓58/100

At a Glance

Founded2018—
HeadquartersBrooklyn, NYDelray Beach, FL
Publicly tradedNoNo
Treatment categories44
Treatments listed74
Starting price$15/mo$20/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryTwentyeight HealthZipHealth
Women's Health$15–$19.99
Complete Care Membership
$20–$45
UTI Treatment

Twentyeight Health

+Low entry cost: $19.99/mo membership ($0 when in-network), birth control from $16/pack cash and often $0 with insurance
+Accepts most commercial insurance and Medicaid in multiple states, which few D2C telehealth brands do
+One membership covers contraception, EC, UTI/BV/yeast, herpes, skincare and weight care, and urgent-care prescriptions are ready for pickup in 4–6 hours
−Medications are billed separately from the membership, which some reviewers say caused unexpected charges
−Weight care (branded Wegovy/Zepbound only) is limited to about 22 states, and skincare to a subset of states
−21% of Trustpilot reviews are 1-star, citing billing discrepancies and support communication problems
Read the full Twentyeight Health review →

ZipHealth

+Large scale for a generalist telehealth pharmacy platform: 560,000+ customers claimed and one of the higher Trustpilot review volumes in the category (3,700+ reviews, 4.2 average).
+Broad prescription menu spanning hair loss (finasteride), ED, migraine, antiviral, UTI, and other common conditions through a single flat consultation fee.
+Fast, self-service intake flow praised by many reviewers as easy to navigate.
−Reviewers describe automatic subscription renewals with insufficient warning and difficulty canceling — a billing-friction issue distinct from having a subscription model at all.
−Individual medication pricing (including finasteride) is not shown until after intake is completed, limiting upfront price transparency.
−Multiple reviewers report multi-day waits for provider consultations despite marketing an 'express' service.
Read the full ZipHealth review →

Twentyeight Health vs ZipHealth — FAQ

Is Twentyeight Health better than ZipHealth?

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Twentyeight Health scores higher overall in our independent evaluation (75/100 vs 59/100), leading on trust & safety, value, experience, product range, reputation.

Is Twentyeight Health or ZipHealth cheaper?

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Twentyeight Health has the lower starting price (from $15/mo vs $20/mo for ZipHealth). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Twentyeight Health and ZipHealth both offer?

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Both platforms treat Women's Health. Twentyeight Health covers 4 treatment categories total and ZipHealth covers 4.

Still deciding?

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