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Amazon One Medical vs Cove: Which Is Better?

Head-to-head comparison of Amazon One Medical and Cove based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Cove scores higher overall in our independent evaluation (60.8/100 vs 51.1/100), leading on value, experience, product range.

51
Amazon One Medical
Below Average

Amazon-owned virtual and in-person primary care service offering low-cost pay-per-visit and membership plans for common conditions.

Visit Amazon One Medical
61
Cove
Fair

Cove is Thirty Madison's migraine telehealth brand, prescribing generic triptans, preventives and anti-nausea drugs from $45 per quarter, and handling branded CGRP drugs through insurance.

Visit Cove

Score Breakdown

DimensionAmazon One MedicalCove
Overall Score51.1/10060.8/100 ✓
Trust & Safety30%62/10062/100
Value25%45/10072/100 ✓
Experience20%40/10045/100 ✓
Product Range15%55/10068/100 ✓
Reputation10%50/10050/100

At a Glance

Founded20072018
HeadquartersSan Francisco, CANew York, NY
Publicly tradedNoNo
Treatment categories11
Treatments listed33
Starting price$29/mo$15/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryAmazon One MedicalCove
Primary Care$29
On-Demand Messaging Visit
$15–$25
Generic Triptans (sumatriptan, rizatriptan, naratriptan, eletriptan, zolmitriptan)

Amazon One Medical

+Backed by Amazon's infrastructure, with prescriptions routed directly to Amazon Pharmacy
+Lowest pay-per-visit pricing among mainstream primary-care telehealth options (messaging from $29, video from $49)
+Licensed physicians available 24/7 for same/next-day virtual visits across 30+ common acute conditions
−Trustpilot rating of 1.3/5 across 334 reviews, dominated by complaints of billing well above advertised prices — patients report charges of $304-$800 for visits marketed at $29-$49
−2023 FTC settlement ($5.8M) over sharing patient data with third-party ad platforms without consent
−Customer support widely described by patients as unresponsive to billing disputes
Read the full Amazon One Medical review →

Cove

+Per-drug prices published for generic triptans, preventives and anti-nausea medication ($45–$75 per 3 months)
+Covers acute, preventive and anti-nausea therapy, plus branded gepants/CGRP drugs via insurance
+Initial consult can be billed to insurance (about $30 average copay) instead of $99 cash
−Trustpilot 1.7/5 across 45 reviews (91% 1-star), unclaimed profile
−Recurring reports of being charged for consults that ended in denial of treatment
−Ongoing $10/month membership on top of medication cost, billed quarterly
Read the full Cove review →

Amazon One Medical vs Cove — FAQ

Is Amazon One Medical better than Cove?

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Cove scores higher overall in our independent evaluation (60.8/100 vs 51.1/100), leading on value, experience, product range.

Is Amazon One Medical or Cove cheaper?

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Cove has the lower starting price (from $15/mo vs $29/mo for Amazon One Medical). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Amazon One Medical and Cove both offer?

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Both platforms treat Primary Care. Amazon One Medical covers 1 treatment category total and Cove covers 1.

Still deciding?

Amazon One Medical alternativesCove alternativesTake the Match Quiz