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Amazon One Medical vs MDVIP: Which Is Better?

Head-to-head comparison of Amazon One Medical and MDVIP based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

MDVIP scores higher overall in our independent evaluation (60.9/100 vs 51.1/100), leading on trust & safety, value, experience, reputation. Amazon One Medical has the lower entry price (from $29/mo vs $150/mo), so the better value depends on which treatment you need.

Amazon One Medical

Below Average

Amazon-owned virtual and in-person primary care service offering low-cost pay-per-visit and membership plans for common conditions.

Visit Amazon One Medical

MDVIP

Fair

Largest US concierge primary-care network, charging an annual membership fee on top of insurance for smaller panels, same/next-day access and an advanced annual wellness exam.

Visit MDVIP

Score Breakdown

Dimension	Amazon One Medical	MDVIP
Overall Score	51.1/100	60.9/100 ✓
Trust & Safety30%	62/100	70/100 ✓
Value25%	45/100	52/100 ✓
Experience20%	40/100	62/100 ✓
Product Range15%	55/100	55/100
Reputation10%	50/100	62/100 ✓

At a Glance

Founded	2007	2000
Headquarters	San Francisco, CA	Boca Raton, FL
Publicly traded	No	No
Treatment categories	1	1
Treatments listed	3	1
Starting price	$29/mo	$150/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

Category	Amazon One Medical	MDVIP
Primary Care	$29 On-Demand Messaging Visit	$150–$275 MDVIP Membership (Advanced Wellness Program + Concierge Access)

Amazon One Medical

+Backed by Amazon's infrastructure, with prescriptions routed directly to Amazon Pharmacy

+Lowest pay-per-visit pricing among mainstream primary-care telehealth options (messaging from $29, video from $49)

+Licensed physicians available 24/7 for same/next-day virtual visits across 30+ common acute conditions

−Trustpilot rating of 1.3/5 across 334 reviews, dominated by complaints of billing well above advertised prices — patients report charges of $304-$800 for visits marketed at $29-$49

−2023 FTC settlement ($5.8M) over sharing patient data with third-party ad platforms without consent

−Customer support widely described by patients as unresponsive to billing disputes

Read the full Amazon One Medical review →

MDVIP

+National scale (1,100+ affiliated physicians, ~400,000 members in 45 states + D.C.) and a 25-year operating history

+Annual fee bundles an advanced wellness exam (expanded labs, EKG, vision/hearing, body composition) that insurance typically does not cover

+Smaller physician panels with same- or next-day appointments and after-hours access to one's own doctor

−No national price list: fees are set per physician and commonly run about $1,800-$3,300/year on top of insurance premiums and copays

−Refunds are generally unavailable once the annual wellness testing is performed, and multiple Trustpilot/BBB complaints cite refund difficulty

−Primarily in-person care; coverage depends on an affiliated physician being nearby, and it is not a telehealth-first service

Read the full MDVIP review →

Amazon One Medical vs MDVIP — FAQ

Is Amazon One Medical better than MDVIP?

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Is Amazon One Medical or MDVIP cheaper?

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Amazon One Medical has the lower starting price (from $29/mo vs $150/mo for MDVIP). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Amazon One Medical and MDVIP both offer?

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Both platforms treat Primary Care. Amazon One Medical covers 1 treatment category total and MDVIP covers 1.

Still deciding?

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