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Amazon One Medical vs Tuyo Health: Which Is Better?

Head-to-head comparison of Amazon One Medical and Tuyo Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Tuyo Health scores higher overall in our independent evaluation (67.2/100 vs 51.1/100), leading on value, experience, product range, reputation. Amazon One Medical comes out ahead on trust & safety.

51
Amazon One Medical
Below Average

Amazon-owned virtual and in-person primary care service offering low-cost pay-per-visit and membership plans for common conditions.

Visit Amazon One Medical
67

Tuyo Health is a Miami-based, physician-founded bilingual (Spanish/English) telehealth service offering GLP-1 weight loss, testosterone, ED, hair loss, birth control, and low-cost primary care to a primarily Latino patient base.

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Score Breakdown

DimensionAmazon One MedicalTuyo Health
Overall Score51.1/10067.2/100 ✓
Trust & Safety30%62/100 ✓56/100
Value25%45/10074/100 ✓
Experience20%40/10068/100 ✓
Product Range15%55/10082/100 ✓
Reputation10%50/10060/100 ✓

At a Glance

Founded20072024
HeadquartersSan Francisco, CAMiami, FL
Publicly tradedNoNo
Treatment categories18
Treatments listed313
Starting price$29/mo$4/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryAmazon One MedicalTuyo Health
Primary Care$29
On-Demand Messaging Visit
$9.99
Primary Care Membership

Amazon One Medical

+Backed by Amazon's infrastructure, with prescriptions routed directly to Amazon Pharmacy
+Lowest pay-per-visit pricing among mainstream primary-care telehealth options (messaging from $29, video from $49)
+Licensed physicians available 24/7 for same/next-day virtual visits across 30+ common acute conditions
−Trustpilot rating of 1.3/5 across 334 reviews, dominated by complaints of billing well above advertised prices — patients report charges of $304-$800 for visits marketed at $29-$49
−2023 FTC settlement ($5.8M) over sharing patient data with third-party ad platforms without consent
−Customer support widely described by patients as unresponsive to billing disputes
Read the full Amazon One Medical review →

Tuyo Health

+Fully bilingual (Spanish/English) care team, a meaningful access differentiator for Spanish-speaking patients
+Physician-founded, with a named medical director (Dr. Germán Echeverry, MD)
+Transparent, low published pricing: compounded semaglutide from $155/mo with labs every 3 months and no membership fee; finasteride $18/mo; primary care $9.99/mo
−Received an FDA warning letter (September 2025) for marketing compounded semaglutide and tirzepatide as the "same active" ingredient as Wegovy, Ozempic, Zepbound, and Mounjaro
−Operates in only 20 states
−Reviewers report slow refunds and a $129 initial fee charged to patients later found unsuitable for the program
Read the full Tuyo Health review →

Amazon One Medical vs Tuyo Health — FAQ

Is Amazon One Medical better than Tuyo Health?

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Tuyo Health scores higher overall in our independent evaluation (67.2/100 vs 51.1/100), leading on value, experience, product range, reputation. Amazon One Medical comes out ahead on trust & safety.

Is Amazon One Medical or Tuyo Health cheaper?

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Tuyo Health has the lower starting price (from $4/mo vs $29/mo for Amazon One Medical). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Amazon One Medical and Tuyo Health both offer?

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Both platforms treat Primary Care. Amazon One Medical covers 1 treatment category total and Tuyo Health covers 8.

Still deciding?

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