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Fay vs Klarity Health: Which Is Better?

Head-to-head comparison of Fay and Klarity Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Fay scores higher overall in our independent evaluation (61.9/100 vs 57.2/100), leading on trust & safety, value, experience, reputation. Klarity Health comes out ahead on product range.

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Fay
Fair

Insurance-billed marketplace for virtual registered-dietitian care (weight management, diabetes, GLP-1 support, PCOS); it does not prescribe medication.

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57

Klarity Health is a telehealth marketplace connecting patients to independent providers across mental health, weight loss, and primary care, with Trustpilot sentiment weighed down by billing and refund complaints.

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Score Breakdown

DimensionFayKlarity Health
Overall Score61.9/100 ✓57.2/100
Trust & Safety30%66/100 ✓55/100
Value25%70/100 ✓50/100
Experience20%62/100 ✓55/100
Product Range15%40/10078/100 ✓
Reputation10%62/100 ✓55/100

At a Glance

Founded20222020
HeadquartersSchaumburg, ILSan Mateo, CA
Publicly tradedNoNo
Treatment categories23
Treatments listed13
Starting price$0/mo$49/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryFayKlarity Health
Weight Loss / GLP-1Free–$150
Registered Dietitian Sessions
$49–$150
Weight Loss Consultation
Primary Care—$49
General Telehealth Visit (site-wide)

Fay

+Registered dietitians only, in-network with 700+ plans; many members pay $0 per session
+Pre-booking price estimator based on the member's insurance benefits
+Large clinician bench (3,400+ RDs) covering 30+ specialties including diabetes, PCOS and GLP-1 nutrition support
−No prescribers: Fay cannot prescribe or supply GLP-1s or any other medication
−Insurance estimates are unreliable per reviewers, with '$0 copay' visits later billed at $230 up to $1,400
−Reports of unexpected recurring charges and charges continuing after cancellation
Read the full Fay review →

Klarity Health

+Very broad marketplace reach — 500+ specialties, 2,000+ providers, and coverage in all 50 states
+Low advertised entry price ($49 self-pay, $51 for ADHD initial visit) with broad insurance acceptance (400+ plans)
+Appointments generally available within 24 hours
−Prescribes Schedule II-V controlled substances via telehealth, which depends on DEA telemedicine flexibilities currently extended only through 2026-12-31 — a future rule change could disrupt care continuity
−Independent Trustpilot rating (3.8/5, 574 reviews) is notably weaker than the platform's own marketing statistics, with recurring surprise-charge and refund-refusal complaints
−Cancellation fees reported as high as $120, sometimes charged despite a week's advance notice
Read the full Klarity Health review →

Fay vs Klarity Health — FAQ

Is Fay better than Klarity Health?

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Fay scores higher overall in our independent evaluation (61.9/100 vs 57.2/100), leading on trust & safety, value, experience, reputation. Klarity Health comes out ahead on product range.

Is Fay or Klarity Health cheaper?

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Fay has the lower starting price (from $0/mo vs $49/mo for Klarity Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Fay and Klarity Health both offer?

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Both platforms treat Weight Loss / GLP-1, Primary Care. Fay covers 2 treatment categories total and Klarity Health covers 3.

Still deciding?

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