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Fay vs LetsGetChecked: Which Is Better?

Head-to-head comparison of Fay and LetsGetChecked based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

LetsGetChecked scores higher overall in our independent evaluation (75.2/100 vs 61.9/100), leading on trust & safety, value, experience, product range, reputation. Fay has the lower entry price (from $0/mo vs $39/mo), so the better value depends on which treatment you need.

62
Fay
Fair

Insurance-billed marketplace for virtual registered-dietitian care (weight management, diabetes, GLP-1 support, PCOS); it does not prescribe medication.

Visit Fay
75

At-home lab-processed STI and wellness testing paired with a flat-fee virtual consult and treatment pathway for positive results.

Visit LetsGetChecked

Score Breakdown

DimensionFayLetsGetChecked
Overall Score61.9/10075.2/100 ✓
Trust & Safety30%66/10080/100 ✓
Value25%70/10072/100 ✓
Experience20%62/10076/100 ✓
Product Range15%40/10068/100 ✓
Reputation10%62/10078/100 ✓

At a Glance

Founded20222015
HeadquartersSchaumburg, ILNew York, NY
Publicly tradedNoNo
Treatment categories22
Treatments listed14
Starting price$0/mo$39/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryFayLetsGetChecked
Primary Care——

Fay

+Registered dietitians only, in-network with 700+ plans; many members pay $0 per session
+Pre-booking price estimator based on the member's insurance benefits
+Large clinician bench (3,400+ RDs) covering 30+ specialties including diabetes, PCOS and GLP-1 nutrition support
−No prescribers: Fay cannot prescribe or supply GLP-1s or any other medication
−Insurance estimates are unreliable per reviewers, with '$0 copay' visits later billed at $230 up to $1,400
−Reports of unexpected recurring charges and charges continuing after cancellation
Read the full Fay review →

LetsGetChecked

+CLIA-certified, CAP-accredited lab processing gives more clinical rigor than rapid-only or saliva-based competitors
+Enterprise and health-system partnerships (cited: Amazon, Humana, university health systems) signal institutional-grade quality control at scale
+Large, favorable review base (18,836 Trustpilot reviews, 4.4 average) with consistent praise for result turnaround speed
−Total cost stacks quickly and isn't bundled upfront: test kit ($99-$249) plus a separate $39 consult plus separate, unlisted medication cost for treatment
−Finger-prick blood collection is reported as difficult to complete correctly, occasionally leading to sample rejection and retesting
−Customer service and account/download-access complaints recur in reviews despite strong overall satisfaction
Read the full LetsGetChecked review →

Fay vs LetsGetChecked — FAQ

Is Fay better than LetsGetChecked?

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LetsGetChecked scores higher overall in our independent evaluation (75.2/100 vs 61.9/100), leading on trust & safety, value, experience, product range, reputation. Fay has the lower entry price (from $0/mo vs $39/mo), so the better value depends on which treatment you need.

Is Fay or LetsGetChecked cheaper?

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Fay has the lower starting price (from $0/mo vs $39/mo for LetsGetChecked). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Fay and LetsGetChecked both offer?

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Both platforms treat Primary Care. Fay covers 2 treatment categories total and LetsGetChecked covers 2.

Still deciding?

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