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Fay vs TeleDirectMD: Which Is Better?

Head-to-head comparison of Fay and TeleDirectMD based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

TeleDirectMD scores higher overall in our independent evaluation (66.5/100 vs 61.9/100), leading on trust & safety, value, experience, product range. Fay comes out ahead on reputation. Fay has the lower entry price (from $0/mo vs $79/mo), so the better value depends on which treatment you need.

62
Fay
Fair

Insurance-billed marketplace for virtual registered-dietitian care (weight management, diabetes, GLP-1 support, PCOS); it does not prescribe medication.

Visit Fay
67

TeleDirectMD is a solo-physician virtual practice offering $79 flat-fee video visits for urgent care, sexual health, skin, women's health and chronic-medication refills in 44 states plus DC.

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Score Breakdown

DimensionFayTeleDirectMD
Overall Score61.9/10066.5/100 ✓
Trust & Safety30%66/10070/100 ✓
Value25%70/10076/100 ✓
Experience20%62/10066/100 ✓
Product Range15%40/10054/100 ✓
Reputation10%62/100 ✓52/100

At a Glance

Founded2022—
HeadquartersSchaumburg, IL—
Publicly tradedNoNo
Treatment categories25
Treatments listed15
Starting price$0/mo$79/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryFayTeleDirectMD
Primary Care—$79
Virtual Visit (urgent care, UTI, STI, skin)

Fay

+Registered dietitians only, in-network with 700+ plans; many members pay $0 per session
+Pre-booking price estimator based on the member's insurance benefits
+Large clinician bench (3,400+ RDs) covering 30+ specialties including diabetes, PCOS and GLP-1 nutrition support
−No prescribers: Fay cannot prescribe or supply GLP-1s or any other medication
−Insurance estimates are unreliable per reviewers, with '$0 copay' visits later billed at $230 up to $1,400
−Reports of unexpected recurring charges and charges continuing after cancellation
Read the full Fay review →

TeleDirectMD

+One all-in $79 cash price per visit, published up front and HSA/FSA eligible
+Every visit is a live video consult with a named, board-certified physician, never a mid-level provider or a questionnaire-only review
+Fast access: visits typically start within 1–2 hours of booking, 7 days a week, and prescriptions go to the patient's own pharmacy
−A single physician handles all visits, which limits capacity and continuity of care
−No GLP-1, weight-loss or controlled-substance prescribing
−Not available in AR, MA, NM, NY, OR or RI
Read the full TeleDirectMD review →

Fay vs TeleDirectMD — FAQ

Is Fay better than TeleDirectMD?

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TeleDirectMD scores higher overall in our independent evaluation (66.5/100 vs 61.9/100), leading on trust & safety, value, experience, product range. Fay comes out ahead on reputation. Fay has the lower entry price (from $0/mo vs $79/mo), so the better value depends on which treatment you need.

Is Fay or TeleDirectMD cheaper?

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Fay has the lower starting price (from $0/mo vs $79/mo for TeleDirectMD). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Fay and TeleDirectMD both offer?

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Both platforms treat Primary Care. Fay covers 2 treatment categories total and TeleDirectMD covers 5.

Still deciding?

Fay alternativesTeleDirectMD alternativesTake the Match Quiz