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Fay vs ZipHealth: Which Is Better?

Head-to-head comparison of Fay and ZipHealth based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Fay scores higher overall in our independent evaluation (61.9/100 vs 59/100), leading on trust & safety, value, reputation. ZipHealth comes out ahead on product range.

62
Fay
Fair

Insurance-billed marketplace for virtual registered-dietitian care (weight management, diabetes, GLP-1 support, PCOS); it does not prescribe medication.

Visit Fay
59

A high-volume, low-cost generalist telehealth pharmacy platform covering hair loss, ED, and other common prescription needs.

Visit ZipHealth

Score Breakdown

DimensionFayZipHealth
Overall Score61.9/100 ✓59/100
Trust & Safety30%66/100 ✓55/100
Value25%70/100 ✓55/100
Experience20%62/10062/100
Product Range15%40/10070/100 ✓
Reputation10%62/100 ✓58/100

At a Glance

Founded2022—
HeadquartersSchaumburg, ILDelray Beach, FL
Publicly tradedNoNo
Treatment categories24
Treatments listed14
Starting price$0/mo$20/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryFayZipHealth
Primary Care—$20–$50
Migraine Treatment (Sumatriptan/Rizatriptan)

Fay

+Registered dietitians only, in-network with 700+ plans; many members pay $0 per session
+Pre-booking price estimator based on the member's insurance benefits
+Large clinician bench (3,400+ RDs) covering 30+ specialties including diabetes, PCOS and GLP-1 nutrition support
−No prescribers: Fay cannot prescribe or supply GLP-1s or any other medication
−Insurance estimates are unreliable per reviewers, with '$0 copay' visits later billed at $230 up to $1,400
−Reports of unexpected recurring charges and charges continuing after cancellation
Read the full Fay review →

ZipHealth

+Large scale for a generalist telehealth pharmacy platform: 560,000+ customers claimed and one of the higher Trustpilot review volumes in the category (3,700+ reviews, 4.2 average).
+Broad prescription menu spanning hair loss (finasteride), ED, migraine, antiviral, UTI, and other common conditions through a single flat consultation fee.
+Fast, self-service intake flow praised by many reviewers as easy to navigate.
−Reviewers describe automatic subscription renewals with insufficient warning and difficulty canceling — a billing-friction issue distinct from having a subscription model at all.
−Individual medication pricing (including finasteride) is not shown until after intake is completed, limiting upfront price transparency.
−Multiple reviewers report multi-day waits for provider consultations despite marketing an 'express' service.
Read the full ZipHealth review →

Fay vs ZipHealth — FAQ

Is Fay better than ZipHealth?

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Fay scores higher overall in our independent evaluation (61.9/100 vs 59/100), leading on trust & safety, value, reputation. ZipHealth comes out ahead on product range.

Is Fay or ZipHealth cheaper?

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Fay has the lower starting price (from $0/mo vs $20/mo for ZipHealth). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Fay and ZipHealth both offer?

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Both platforms treat Primary Care. Fay covers 2 treatment categories total and ZipHealth covers 4.

Still deciding?

Fay alternativesZipHealth alternativesTake the Match Quiz