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Hello Alpha vs Midi Health: Which Is Better?

Head-to-head comparison of Hello Alpha and Midi Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Midi Health scores higher overall in our independent evaluation (74.8/100 vs 73/100), leading on trust & safety, product range, reputation. Hello Alpha comes out ahead on value, experience. Hello Alpha has the lower entry price (from $20/mo vs $50/mo), so the better value depends on which treatment you need.

73

Women's-health-focused telehealth membership, physician co-founded, treating 100+ conditions including hair loss and prescription skincare.

Visit Hello Alpha
75

Insurance-billed virtual clinic for perimenopause and menopause, prescribing FDA-approved and compounded HRT, non-hormonal options, and GLP-1s through menopause-trained clinicians.

Visit Midi Health

Score Breakdown

DimensionHello AlphaMidi Health
Overall Score73/10074.8/100 ✓
Trust & Safety30%75/10078/100 ✓
Value25%74/100 ✓72/100
Experience20%76/100 ✓74/100
Product Range15%65/10072/100 ✓
Reputation10%70/10078/100 ✓

At a Glance

Founded20172021
HeadquartersPalo Alto, CAMenlo Park, CA
Publicly tradedNoNo
Treatment categories33
Treatments listed53
Starting price$20/mo$50/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryHello AlphaMidi Health
Women's Health$29
Basic Membership
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Hello Alpha

+Physician co-founded (Dr. Mary Jacobson, MD), with over 8,300 Trustpilot reviews averaging 4.3/5 and roughly 81% of recent reviews at 5 stars
+Membership tiers as low as $29/month, with medications priced and shipped separately, across 100+ treatable conditions spanning women's health, hair loss, and dermatology
+Fast provider response times reported by patients, with straightforward online intake
−Intake questionnaires described by some patients as repetitive across visit types
−Some patients report slow follow-up on missing shipments or refill requests
−Support responsiveness is inconsistent for account-access issues, per patient reports
Read the full Hello Alpha review →

Midi Health

+In-network with most major commercial PPO plans, which third-party reviewers put at roughly $50 out of pocket per visit
+Clinicians trained specifically in menopause care, prescribing both FDA-approved HRT and non-hormonal options and ordering labs and imaging
+No membership fee; self-pay is per visit ($250 first, $150 follow-up), which is cheaper than a monthly plan for patients on a stable regimen
−Billing is the dominant complaint: BBB logs 64 complaints in three years, mostly surprise balances after insurance confirmations
−Medicare, Medicaid and Medi-Cal are not accepted, excluding many women in the core menopause age group
−Compounded GLP-1 pricing is published only as a 'from $164 per 4-week supply' floor; dose-level prices require a visit
Read the full Midi Health review →

Hello Alpha vs Midi Health — FAQ

Is Hello Alpha better than Midi Health?

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Midi Health scores higher overall in our independent evaluation (74.8/100 vs 73/100), leading on trust & safety, product range, reputation. Hello Alpha comes out ahead on value, experience. Hello Alpha has the lower entry price (from $20/mo vs $50/mo), so the better value depends on which treatment you need.

Is Hello Alpha or Midi Health cheaper?

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Hello Alpha has the lower starting price (from $20/mo vs $50/mo for Midi Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Hello Alpha and Midi Health both offer?

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Both platforms treat Women's Health. Hello Alpha covers 3 treatment categories total and Midi Health covers 3.

Still deciding?

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