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Hello Alpha vs TeleDirectMD: Which Is Better?

Head-to-head comparison of Hello Alpha and TeleDirectMD based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Hello Alpha scores higher overall in our independent evaluation (73/100 vs 66.5/100), leading on trust & safety, experience, product range, reputation. TeleDirectMD comes out ahead on value.

73

Women's-health-focused telehealth membership, physician co-founded, treating 100+ conditions including hair loss and prescription skincare.

Visit Hello Alpha
67

TeleDirectMD is a solo-physician virtual practice offering $79 flat-fee video visits for urgent care, sexual health, skin, women's health and chronic-medication refills in 44 states plus DC.

Visit TeleDirectMD

Score Breakdown

DimensionHello AlphaTeleDirectMD
Overall Score73/100 ✓66.5/100
Trust & Safety30%75/100 ✓70/100
Value25%74/10076/100 ✓
Experience20%76/100 ✓66/100
Product Range15%65/100 ✓54/100
Reputation10%70/100 ✓52/100

At a Glance

Founded2017—
HeadquartersPalo Alto, CA—
Publicly tradedNoNo
Treatment categories35
Treatments listed55
Starting price$20/mo$79/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryHello AlphaTeleDirectMD
Women's Health$29
Basic Membership
$79
Birth Control Refill Visit
Hair Loss$40
Oral Hair Loss Medication
$79
Hair Loss Visit
Dermatology$20–$40
Rx Acne / Skincare (Tretinoin)
—

Hello Alpha

+Physician co-founded (Dr. Mary Jacobson, MD), with over 8,300 Trustpilot reviews averaging 4.3/5 and roughly 81% of recent reviews at 5 stars
+Membership tiers as low as $29/month, with medications priced and shipped separately, across 100+ treatable conditions spanning women's health, hair loss, and dermatology
+Fast provider response times reported by patients, with straightforward online intake
−Intake questionnaires described by some patients as repetitive across visit types
−Some patients report slow follow-up on missing shipments or refill requests
−Support responsiveness is inconsistent for account-access issues, per patient reports
Read the full Hello Alpha review →

TeleDirectMD

+One all-in $79 cash price per visit, published up front and HSA/FSA eligible
+Every visit is a live video consult with a named, board-certified physician, never a mid-level provider or a questionnaire-only review
+Fast access: visits typically start within 1–2 hours of booking, 7 days a week, and prescriptions go to the patient's own pharmacy
−A single physician handles all visits, which limits capacity and continuity of care
−No GLP-1, weight-loss or controlled-substance prescribing
−Not available in AR, MA, NM, NY, OR or RI
Read the full TeleDirectMD review →

Hello Alpha vs TeleDirectMD — FAQ

Is Hello Alpha better than TeleDirectMD?

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Hello Alpha scores higher overall in our independent evaluation (73/100 vs 66.5/100), leading on trust & safety, experience, product range, reputation. TeleDirectMD comes out ahead on value.

Is Hello Alpha or TeleDirectMD cheaper?

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Hello Alpha has the lower starting price (from $20/mo vs $79/mo for TeleDirectMD). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Hello Alpha and TeleDirectMD both offer?

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Both platforms treat Women's Health, Hair Loss, Dermatology. Hello Alpha covers 3 treatment categories total and TeleDirectMD covers 5.

Still deciding?

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