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Klarity Health vs myLAB Box: Which Is Better?

Head-to-head comparison of Klarity Health and myLAB Box based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

myLAB Box scores higher overall in our independent evaluation (59.7/100 vs 57.2/100), leading on trust & safety, value, reputation. Klarity Health comes out ahead on experience, product range. Klarity Health has the lower entry price (from $49/mo vs $99/mo), so the better value depends on which treatment you need.

57

Klarity Health is a telehealth marketplace connecting patients to independent providers across mental health, weight loss, and primary care, with Trustpilot sentiment weighed down by billing and refund complaints.

Visit Klarity Health
60

At-home lab testing company selling mail-in STD panels and wellness/fertility tests, with a free physician consultation and local-pharmacy prescription for positive results.

Visit myLAB Box

Score Breakdown

DimensionKlarity HealthmyLAB Box
Overall Score57.2/10059.7/100 ✓
Trust & Safety30%55/10064/100 ✓
Value25%50/10062/100 ✓
Experience20%55/100 ✓52/100
Product Range15%78/100 ✓60/100
Reputation10%55/10056/100 ✓

At a Glance

Founded20202014
HeadquartersSan Mateo, CALos Angeles, CA
Publicly tradedNoNo
Treatment categories33
Treatments listed34
Starting price$49/mo$99/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryKlarity HealthmyLAB Box
Primary Care$49
General Telehealth Visit (site-wide)
$99
Vitamin D Test

Klarity Health

+Very broad marketplace reach — 500+ specialties, 2,000+ providers, and coverage in all 50 states
+Low advertised entry price ($49 self-pay, $51 for ADHD initial visit) with broad insurance acceptance (400+ plans)
+Appointments generally available within 24 hours
−Prescribes Schedule II-V controlled substances via telehealth, which depends on DEA telemedicine flexibilities currently extended only through 2026-12-31 — a future rule change could disrupt care continuity
−Independent Trustpilot rating (3.8/5, 574 reviews) is notably weaker than the platform's own marketing statistics, with recurring surprise-charge and refund-refusal complaints
−Cancellation fees reported as high as $120, sometimes charged despite a week's advance notice
Read the full Klarity Health review →

myLAB Box

+Per-test prices are published openly without an account or intake form
+Positive STD results include a free phone consult with a physician licensed in the customer's state, who can prescribe to a local pharmacy
+Broad catalog (50+ tests) including multi-infection panels up to 14 pathogens (HIV, syphilis, herpes, HPV, Mycoplasma genitalium)
−Recurring Trustpilot complaints about results arriving well after the advertised turnaround, in some cases weeks
−No refunds once samples reach the lab, including when customers cite processing delays
−Comprehensive panels are expensive (14-panel Total Box $379-$409) relative to in-person clinic testing
Read the full myLAB Box review →

Klarity Health vs myLAB Box — FAQ

Is Klarity Health better than myLAB Box?

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myLAB Box scores higher overall in our independent evaluation (59.7/100 vs 57.2/100), leading on trust & safety, value, reputation. Klarity Health comes out ahead on experience, product range. Klarity Health has the lower entry price (from $49/mo vs $99/mo), so the better value depends on which treatment you need.

Is Klarity Health or myLAB Box cheaper?

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Klarity Health has the lower starting price (from $49/mo vs $99/mo for myLAB Box). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Klarity Health and myLAB Box both offer?

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Both platforms treat Primary Care. Klarity Health covers 3 treatment categories total and myLAB Box covers 3.

Still deciding?

Klarity Health alternativesmyLAB Box alternativesTake the Match Quiz