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Klarity Health vs TeleDirectMD: Which Is Better?

Head-to-head comparison of Klarity Health and TeleDirectMD based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

TeleDirectMD scores higher overall in our independent evaluation (66.5/100 vs 57.2/100), leading on trust & safety, value, experience. Klarity Health comes out ahead on product range, reputation. Klarity Health has the lower entry price (from $49/mo vs $79/mo), so the better value depends on which treatment you need.

57

Klarity Health is a telehealth marketplace connecting patients to independent providers across mental health, weight loss, and primary care, with Trustpilot sentiment weighed down by billing and refund complaints.

Visit Klarity Health
67

TeleDirectMD is a solo-physician virtual practice offering $79 flat-fee video visits for urgent care, sexual health, skin, women's health and chronic-medication refills in 44 states plus DC.

Visit TeleDirectMD

Score Breakdown

DimensionKlarity HealthTeleDirectMD
Overall Score57.2/10066.5/100 ✓
Trust & Safety30%55/10070/100 ✓
Value25%50/10076/100 ✓
Experience20%55/10066/100 ✓
Product Range15%78/100 ✓54/100
Reputation10%55/100 ✓52/100

At a Glance

Founded2020—
HeadquartersSan Mateo, CA—
Publicly tradedNoNo
Treatment categories35
Treatments listed35
Starting price$49/mo$79/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryKlarity HealthTeleDirectMD
Primary Care$49
General Telehealth Visit (site-wide)
$79
Virtual Visit (urgent care, UTI, STI, skin)

Klarity Health

+Very broad marketplace reach — 500+ specialties, 2,000+ providers, and coverage in all 50 states
+Low advertised entry price ($49 self-pay, $51 for ADHD initial visit) with broad insurance acceptance (400+ plans)
+Appointments generally available within 24 hours
−Prescribes Schedule II-V controlled substances via telehealth, which depends on DEA telemedicine flexibilities currently extended only through 2026-12-31 — a future rule change could disrupt care continuity
−Independent Trustpilot rating (3.8/5, 574 reviews) is notably weaker than the platform's own marketing statistics, with recurring surprise-charge and refund-refusal complaints
−Cancellation fees reported as high as $120, sometimes charged despite a week's advance notice
Read the full Klarity Health review →

TeleDirectMD

+One all-in $79 cash price per visit, published up front and HSA/FSA eligible
+Every visit is a live video consult with a named, board-certified physician, never a mid-level provider or a questionnaire-only review
+Fast access: visits typically start within 1–2 hours of booking, 7 days a week, and prescriptions go to the patient's own pharmacy
−A single physician handles all visits, which limits capacity and continuity of care
−No GLP-1, weight-loss or controlled-substance prescribing
−Not available in AR, MA, NM, NY, OR or RI
Read the full TeleDirectMD review →

Klarity Health vs TeleDirectMD — FAQ

Is Klarity Health better than TeleDirectMD?

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TeleDirectMD scores higher overall in our independent evaluation (66.5/100 vs 57.2/100), leading on trust & safety, value, experience. Klarity Health comes out ahead on product range, reputation. Klarity Health has the lower entry price (from $49/mo vs $79/mo), so the better value depends on which treatment you need.

Is Klarity Health or TeleDirectMD cheaper?

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Klarity Health has the lower starting price (from $49/mo vs $79/mo for TeleDirectMD). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Klarity Health and TeleDirectMD both offer?

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Both platforms treat Primary Care. Klarity Health covers 3 treatment categories total and TeleDirectMD covers 5.

Still deciding?

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