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Lemonaid Health vs myLAB Box: Which Is Better?

Head-to-head comparison of Lemonaid Health and myLAB Box based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Lemonaid Health scores higher overall in our independent evaluation (66.1/100 vs 59.7/100), leading on value, experience, product range. myLAB Box comes out ahead on trust & safety, reputation.

66

A long-running, broad-scope telehealth generalist now operating under new nonprofit ownership following 23andMe's 2025 bankruptcy.

Visit Lemonaid Health
60

At-home lab testing company selling mail-in STD panels and wellness/fertility tests, with a free physician consultation and local-pharmacy prescription for positive results.

Visit myLAB Box

Score Breakdown

DimensionLemonaid HealthmyLAB Box
Overall Score66.1/100 ✓59.7/100
Trust & Safety30%62/10064/100 ✓
Value25%68/100 ✓62/100
Experience20%65/100 ✓52/100
Product Range15%80/100 ✓60/100
Reputation10%55/10056/100 ✓

At a Glance

Founded20132014
HeadquartersSan Francisco, CALos Angeles, CA
Publicly tradedNoNo
Treatment categories43
Treatments listed54
Starting price$10/mo$99/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryLemonaid HealthmyLAB Box
Sexual Health$25–$90
ED Treatment (Sildenafil/Tadalafil)
$209
Uber Box (8-Panel STD Test)
Primary Care$25–$49
Primary Care Visit (Common Conditions)
$99
Vitamin D Test

Lemonaid Health

+Broad national telehealth generalist spanning sexual health, weight loss, hair loss, mental health, women's health and primary care under one account.
+Low-friction ED pricing: a single $25 consult covers up to 12 refills, with generic medication priced from $2/pill.
+More than a decade of operating history (founded 2013) with an established patient base and four regional medical groups providing licensed physician coverage.
−Ownership in flux: 23andMe acquired Lemonaid for roughly $400M in 2021, then filed for bankruptcy in 2025 and sold it to nonprofit TTAM Research Institute for approximately $10M — patients have no visibility into whether care continuity, medical staffing, or data handling changed under the new owner.
−Full pricing for most services beyond the advertised ED and GLP-1 offers is not published and only appears after intake.
−Trustpilot reviews cite inconsistent provider conduct, including reports of rude or dismissive clinicians and at least one unexplained prescription refusal for a long-term patient.
Read the full Lemonaid Health review →

myLAB Box

+Per-test prices are published openly without an account or intake form
+Positive STD results include a free phone consult with a physician licensed in the customer's state, who can prescribe to a local pharmacy
+Broad catalog (50+ tests) including multi-infection panels up to 14 pathogens (HIV, syphilis, herpes, HPV, Mycoplasma genitalium)
−Recurring Trustpilot complaints about results arriving well after the advertised turnaround, in some cases weeks
−No refunds once samples reach the lab, including when customers cite processing delays
−Comprehensive panels are expensive (14-panel Total Box $379-$409) relative to in-person clinic testing
Read the full myLAB Box review →

Lemonaid Health vs myLAB Box — FAQ

Is Lemonaid Health better than myLAB Box?

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Lemonaid Health scores higher overall in our independent evaluation (66.1/100 vs 59.7/100), leading on value, experience, product range. myLAB Box comes out ahead on trust & safety, reputation.

Is Lemonaid Health or myLAB Box cheaper?

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Lemonaid Health has the lower starting price (from $10/mo vs $99/mo for myLAB Box). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Lemonaid Health and myLAB Box both offer?

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Both platforms treat Sexual Health, Primary Care. Lemonaid Health covers 4 treatment categories total and myLAB Box covers 3.

Still deciding?

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