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MDVIP vs Paloma Health: Which Is Better?

Head-to-head comparison of MDVIP and Paloma Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

MDVIP scores higher overall in our independent evaluation (60.9/100 vs 57.7/100), leading on trust & safety, experience, reputation. Paloma Health comes out ahead on value. Paloma Health has the lower entry price (from $20/mo vs $150/mo), so the better value depends on which treatment you need.

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MDVIP
Fair

Largest US concierge primary-care network, charging an annual membership fee on top of insurance for smaller panels, same/next-day access and an advanced annual wellness exam.

Visit MDVIP
58

A niche telehealth brand built specifically around hypothyroidism and Hashimoto's care, pairing at-home lab testing with endocrinology-informed treatment.

Visit Paloma Health

Score Breakdown

DimensionMDVIPPaloma Health
Overall Score60.9/100 ✓57.7/100
Trust & Safety30%70/100 ✓58/100
Value25%52/10062/100 ✓
Experience20%62/100 ✓55/100
Product Range15%55/10055/100
Reputation10%62/100 ✓55/100

At a Glance

Founded20002018
HeadquartersBoca Raton, FLNew York, NY
Publicly tradedNoNo
Treatment categories12
Treatments listed13
Starting price$150/mo$20/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryMDVIPPaloma Health
Primary Care$150–$275
MDVIP Membership (Advanced Wellness Program + Concierge Access)
$75–$99
At-Home Thyroid Test Kit

MDVIP

+National scale (1,100+ affiliated physicians, ~400,000 members in 45 states + D.C.) and a 25-year operating history
+Annual fee bundles an advanced wellness exam (expanded labs, EKG, vision/hearing, body composition) that insurance typically does not cover
+Smaller physician panels with same- or next-day appointments and after-hours access to one's own doctor
−No national price list: fees are set per physician and commonly run about $1,800-$3,300/year on top of insurance premiums and copays
−Refunds are generally unavailable once the annual wellness testing is performed, and multiple Trustpilot/BBB complaints cite refund difficulty
−Primarily in-person care; coverage depends on an affiliated physician being nearby, and it is not a telehealth-first service
Read the full MDVIP review →

Paloma Health

+Narrow clinical focus on hypothyroidism/Hashimoto's with endocrinologist-informed care teams and integrated at-home lab testing, nutritionist visits, and medication management in one program.
+Transparent flat membership pricing ($20/mo billed $240/yr) that bundles two test kits and two visits per year.
+One of the only brands to specialize specifically in DTC thyroid care rather than treating it as one line item among many.
−Trustpilot rating is weak (2.6/5, though based on a very small sample of 4 reviews) with recurring complaints of care that didn't match advertised 'integrative'/'holistic' positioning.
−At least one reported case of a patient with clearly abnormal labs (TSH of 58) alleging the prescribing clinician disregarded their reported symptoms before prescribing a medication that caused adverse reactions — a serious quality-of-care concern for a specialty-clinical brand.
−Reviewers report membership fees and per-visit charges stacking in ways that felt like hidden costs.
Read the full Paloma Health review →

MDVIP vs Paloma Health — FAQ

Is MDVIP better than Paloma Health?

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MDVIP scores higher overall in our independent evaluation (60.9/100 vs 57.7/100), leading on trust & safety, experience, reputation. Paloma Health comes out ahead on value. Paloma Health has the lower entry price (from $20/mo vs $150/mo), so the better value depends on which treatment you need.

Is MDVIP or Paloma Health cheaper?

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Paloma Health has the lower starting price (from $20/mo vs $150/mo for MDVIP). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do MDVIP and Paloma Health both offer?

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Both platforms treat Primary Care. MDVIP covers 1 treatment category total and Paloma Health covers 2.

Still deciding?

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