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myLAB Box vs TeleDirectMD: Which Is Better?

Head-to-head comparison of myLAB Box and TeleDirectMD based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

TeleDirectMD scores higher overall in our independent evaluation (66.5/100 vs 59.7/100), leading on trust & safety, value, experience. myLAB Box comes out ahead on product range, reputation.

60

At-home lab testing company selling mail-in STD panels and wellness/fertility tests, with a free physician consultation and local-pharmacy prescription for positive results.

Visit myLAB Box
67

TeleDirectMD is a solo-physician virtual practice offering $79 flat-fee video visits for urgent care, sexual health, skin, women's health and chronic-medication refills in 44 states plus DC.

Visit TeleDirectMD

Score Breakdown

DimensionmyLAB BoxTeleDirectMD
Overall Score59.7/10066.5/100 ✓
Trust & Safety30%64/10070/100 ✓
Value25%62/10076/100 ✓
Experience20%52/10066/100 ✓
Product Range15%60/100 ✓54/100
Reputation10%56/100 ✓52/100

At a Glance

Founded2014—
HeadquartersLos Angeles, CA—
Publicly tradedNoNo
Treatment categories35
Treatments listed45
Starting price$99/mo$79/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategorymyLAB BoxTeleDirectMD
Sexual Health$209
Uber Box (8-Panel STD Test)
$79
ED Visit
Women's Health$259
Women's Health + Fertility Test
$79
Birth Control Refill Visit
Primary Care$99
Vitamin D Test
$79
Virtual Visit (urgent care, UTI, STI, skin)

myLAB Box

+Per-test prices are published openly without an account or intake form
+Positive STD results include a free phone consult with a physician licensed in the customer's state, who can prescribe to a local pharmacy
+Broad catalog (50+ tests) including multi-infection panels up to 14 pathogens (HIV, syphilis, herpes, HPV, Mycoplasma genitalium)
−Recurring Trustpilot complaints about results arriving well after the advertised turnaround, in some cases weeks
−No refunds once samples reach the lab, including when customers cite processing delays
−Comprehensive panels are expensive (14-panel Total Box $379-$409) relative to in-person clinic testing
Read the full myLAB Box review →

TeleDirectMD

+One all-in $79 cash price per visit, published up front and HSA/FSA eligible
+Every visit is a live video consult with a named, board-certified physician, never a mid-level provider or a questionnaire-only review
+Fast access: visits typically start within 1–2 hours of booking, 7 days a week, and prescriptions go to the patient's own pharmacy
−A single physician handles all visits, which limits capacity and continuity of care
−No GLP-1, weight-loss or controlled-substance prescribing
−Not available in AR, MA, NM, NY, OR or RI
Read the full TeleDirectMD review →

myLAB Box vs TeleDirectMD — FAQ

Is myLAB Box better than TeleDirectMD?

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TeleDirectMD scores higher overall in our independent evaluation (66.5/100 vs 59.7/100), leading on trust & safety, value, experience. myLAB Box comes out ahead on product range, reputation.

Is myLAB Box or TeleDirectMD cheaper?

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TeleDirectMD has the lower starting price (from $79/mo vs $99/mo for myLAB Box). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do myLAB Box and TeleDirectMD both offer?

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Both platforms treat Sexual Health, Women's Health, Primary Care. myLAB Box covers 3 treatment categories total and TeleDirectMD covers 5.

Still deciding?

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