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myLAB Box vs ZipHealth: Which Is Better?

Head-to-head comparison of myLAB Box and ZipHealth based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

myLAB Box scores higher overall in our independent evaluation (59.7/100 vs 59/100), leading on trust & safety, value. ZipHealth comes out ahead on experience, product range, reputation. ZipHealth has the lower entry price (from $20/mo vs $99/mo), so the better value depends on which treatment you need.

60

At-home lab testing company selling mail-in STD panels and wellness/fertility tests, with a free physician consultation and local-pharmacy prescription for positive results.

Visit myLAB Box
59

A high-volume, low-cost generalist telehealth pharmacy platform covering hair loss, ED, and other common prescription needs.

Visit ZipHealth

Score Breakdown

DimensionmyLAB BoxZipHealth
Overall Score59.7/100 ✓59/100
Trust & Safety30%64/100 ✓55/100
Value25%62/100 ✓55/100
Experience20%52/10062/100 ✓
Product Range15%60/10070/100 ✓
Reputation10%56/10058/100 ✓

At a Glance

Founded2014—
HeadquartersLos Angeles, CADelray Beach, FL
Publicly tradedNoNo
Treatment categories34
Treatments listed44
Starting price$99/mo$20/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategorymyLAB BoxZipHealth
Women's Health$259
Women's Health + Fertility Test
$20–$45
UTI Treatment
Primary Care$99
Vitamin D Test
$20–$50
Migraine Treatment (Sumatriptan/Rizatriptan)

myLAB Box

+Per-test prices are published openly without an account or intake form
+Positive STD results include a free phone consult with a physician licensed in the customer's state, who can prescribe to a local pharmacy
+Broad catalog (50+ tests) including multi-infection panels up to 14 pathogens (HIV, syphilis, herpes, HPV, Mycoplasma genitalium)
−Recurring Trustpilot complaints about results arriving well after the advertised turnaround, in some cases weeks
−No refunds once samples reach the lab, including when customers cite processing delays
−Comprehensive panels are expensive (14-panel Total Box $379-$409) relative to in-person clinic testing
Read the full myLAB Box review →

ZipHealth

+Large scale for a generalist telehealth pharmacy platform: 560,000+ customers claimed and one of the higher Trustpilot review volumes in the category (3,700+ reviews, 4.2 average).
+Broad prescription menu spanning hair loss (finasteride), ED, migraine, antiviral, UTI, and other common conditions through a single flat consultation fee.
+Fast, self-service intake flow praised by many reviewers as easy to navigate.
−Reviewers describe automatic subscription renewals with insufficient warning and difficulty canceling — a billing-friction issue distinct from having a subscription model at all.
−Individual medication pricing (including finasteride) is not shown until after intake is completed, limiting upfront price transparency.
−Multiple reviewers report multi-day waits for provider consultations despite marketing an 'express' service.
Read the full ZipHealth review →

myLAB Box vs ZipHealth — FAQ

Is myLAB Box better than ZipHealth?

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myLAB Box scores higher overall in our independent evaluation (59.7/100 vs 59/100), leading on trust & safety, value. ZipHealth comes out ahead on experience, product range, reputation. ZipHealth has the lower entry price (from $20/mo vs $99/mo), so the better value depends on which treatment you need.

Is myLAB Box or ZipHealth cheaper?

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ZipHealth has the lower starting price (from $20/mo vs $99/mo for myLAB Box). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do myLAB Box and ZipHealth both offer?

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Both platforms treat Women's Health, Primary Care. myLAB Box covers 3 treatment categories total and ZipHealth covers 4.

Still deciding?

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