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Paloma Health vs Tuyo Health: Which Is Better?

Head-to-head comparison of Paloma Health and Tuyo Health based on our independent scoring across trust, value, experience, product range, and reputation — plus real pricing for the treatments they both offer.

Our Verdict

Tuyo Health scores higher overall in our independent evaluation (67.2/100 vs 57.7/100), leading on value, experience, product range, reputation. Paloma Health comes out ahead on trust & safety.

A niche telehealth brand built specifically around hypothyroidism and Hashimoto's care, pairing at-home lab testing with endocrinology-informed treatment.

Visit Paloma Health

Tuyo Health is a Miami-based, physician-founded bilingual (Spanish/English) telehealth service offering GLP-1 weight loss, testosterone, ED, hair loss, birth control, and low-cost primary care to a primarily Latino patient base.

Visit Tuyo Health

Score Breakdown

DimensionPaloma HealthTuyo Health
Overall Score57.7/10067.2/100 ✓
Trust & Safety30%58/100 ✓56/100
Value25%62/10074/100 ✓
Experience20%55/10068/100 ✓
Product Range15%55/10082/100 ✓
Reputation10%55/10060/100 ✓

At a Glance

Founded20182024
HeadquartersNew York, NYMiami, FL
Publicly tradedNoNo
Treatment categories28
Treatments listed313
Starting price$20/mo$4/mo

Pricing Where They Compete

Prices shown are based on our most recent research and may not reflect current pricing. Telehealth providers update their pricing frequently. Always verify pricing directly with the provider before purchasing.

CategoryPaloma HealthTuyo Health
Hormone Therapy$20
Thyroid Care Membership
$99–$179
Testosterone Therapy
Primary Care$75–$99
At-Home Thyroid Test Kit
$9.99
Primary Care Membership

Paloma Health

+Narrow clinical focus on hypothyroidism/Hashimoto's with endocrinologist-informed care teams and integrated at-home lab testing, nutritionist visits, and medication management in one program.
+Transparent flat membership pricing ($20/mo billed $240/yr) that bundles two test kits and two visits per year.
+One of the only brands to specialize specifically in DTC thyroid care rather than treating it as one line item among many.
−Trustpilot rating is weak (2.6/5, though based on a very small sample of 4 reviews) with recurring complaints of care that didn't match advertised 'integrative'/'holistic' positioning.
−At least one reported case of a patient with clearly abnormal labs (TSH of 58) alleging the prescribing clinician disregarded their reported symptoms before prescribing a medication that caused adverse reactions — a serious quality-of-care concern for a specialty-clinical brand.
−Reviewers report membership fees and per-visit charges stacking in ways that felt like hidden costs.
Read the full Paloma Health review →

Tuyo Health

+Fully bilingual (Spanish/English) care team, a meaningful access differentiator for Spanish-speaking patients
+Physician-founded, with a named medical director (Dr. Germán Echeverry, MD)
+Transparent, low published pricing: compounded semaglutide from $155/mo with labs every 3 months and no membership fee; finasteride $18/mo; primary care $9.99/mo
−Received an FDA warning letter (September 2025) for marketing compounded semaglutide and tirzepatide as the "same active" ingredient as Wegovy, Ozempic, Zepbound, and Mounjaro
−Operates in only 20 states
−Reviewers report slow refunds and a $129 initial fee charged to patients later found unsuitable for the program
Read the full Tuyo Health review →

Paloma Health vs Tuyo Health — FAQ

Is Paloma Health better than Tuyo Health?

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Tuyo Health scores higher overall in our independent evaluation (67.2/100 vs 57.7/100), leading on value, experience, product range, reputation. Paloma Health comes out ahead on trust & safety.

Is Paloma Health or Tuyo Health cheaper?

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Tuyo Health has the lower starting price (from $4/mo vs $20/mo for Paloma Health). Starting prices are for the cheapest treatment each offers — compare the specific treatment you need, and check what each price includes.

What do Paloma Health and Tuyo Health both offer?

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Both platforms treat Hormone Therapy, Primary Care. Paloma Health covers 2 treatment categories total and Tuyo Health covers 8.

Still deciding?